Compliance Recap – June 2023

Compliance Recap – June 2023

PCORI FEE DUE DATE APPROACHES

Employers offering self-funded medical plans, including health reimbursement arrangements (HRAs) must report and pay fees to the Patient-Centered Outcomes Research Institute (PCORI) by July 31. If the plan was fully insured, employers can rely on their insurance carriers to handle the fee payment.

The current annual fees are:

  • For plan years that end on or after Oct. 1, 2021, and before Oct. 1, 2022, the indexed fee is $2.79.
  • For plan years that end on or after Oct. 1, 2022, and before Oct. 1, 2023, the indexed fee is $3.00.

Self-funded plans have three options to determine the average number of covered individuals for reporting and paying the PCORI fee: (i) actual count method, (ii) snapshot method, or (iii) Form 5500 method. There are special rules for counting if employers offer multiple self-funded plans or have an HRA integrated with a fully insured plan. Additional information and payment instructions are available.

MHPAEA OPT-OUT EXPIRES

The Centers for Medicare & Medicaid Services (CMS) has issued guidelines regarding changes to the Mental Health Parity and Addiction Equity Act (MHPAEA) for self-insured non-federal governmental health plans.

The Mental Health Parity and Addiction Equity Act of 2008 (MHPAEA) requires group health plans and health insurance issuers to ensure that financial requirements (such as co-pays, deductibles) and treatment limitations (such as visit limits) applicable to mental health or substance use disorder (MH/SUD) benefits are no more restrictive than the predominant requirements or limitations applied to substantially all medical/surgical benefits.

The new guidelines state that these health plans cannot choose to opt out of complying with the MHPAEA if they have not already done so by December 29, 2022. Additionally, any existing opt-out elections that expire 180 or more days after that date cannot be renewed.

However, there is a special rule for certain health plans that are collectively bargained. If a self-insured, non-federal governmental plan is subject to multiple collective bargaining agreements (CBAs) of different lengths and had an MHPAEA opt-out election in effect on December 29, 2022, which expires on or after June 27, 2023, the plan can extend the election until the last CBA expires. To do so, the plan needs to follow a specific process, including providing documentation of the effective date and duration of existing CBAs to CMS, obtaining CMS approval, and submitting a renewal opt-out election to extend the plan’s existing election.

The guidelines also emphasize that CMS has the authority to take enforcement action, such as imposing civil money penalties, against non-federal governmental health plans that do not comply with the MHPAEA requirements.

PREGNANT WORKERS FAIRNESS ACT GOES INTO EFFECT

Part of the Consolidated Appropriations Act, 2022, effective June 27, 2023, the Pregnant Workers Fairness Act (PWFA) requires employers with 15 or more employees to provide reasonable accommodations for job applicants and employees with known limitations related to pregnancy, childbirth and related medical conditions. The PWFA covers only accommodations and does not replace federal, state, or local laws that are more protective of workers. Existing laws enforced by the Equal Employment Opportunity Commission (EEOC) protect workers from discrimination or termination based on these conditions.

Reasonable accommodations must be made unless the accommodation would impose an undue hardship on the employer’s business operations.

Covered employers cannot:

  • Require an employee to accept an accommodation without a discussion about the accommodation between the worker and the employer
  • Deny a job or other employment opportunities to a qualified employee or applicant based on the person’s need for a reasonable accommodation
  • Require an employee to take leave if another reasonable accommodation can be provided that would let the employee keep working
  • Retaliate against an individual for reporting or opposing unlawful discrimination under the PWFA or participating in a PWFA proceeding (such as an investigation)
  • Interfere with any individual’s rights under the PWFA

The EEOC will issue proposed regulations for comment before the final regulations take effect.

RXDC REPORT DUE TO CMS FOR 2022

The deadline for group health plans and plan issuers to submit information about prescription drugs and health care spending to the Department of Health and Human Services (HHS), the Department of Labor (DOL), and the Department of the Treasury was June 1, 2023, for the 2022 reporting year. Failure to comply with the reporting requirement may incur penalties of $100/day.

Although the reporting requirement is imposed on the group health plan, plan sponsors will certainly want to contract with the insurance carrier for fully insured plans and third-party entities such as their administrator for self-insured plans to provide the reporting on their behalf. Transferring the responsibility to an insurance carrier shifts the liability to the insurance carrier, but plan sponsors of self-insured plans remain liable for reporting assumed by a third-party entity.

FORM I-9 FLEXIBILITIES COME TO AN END

The COVID-19 flexibilities for employment eligibility verification through Form I-9 will end on July 31, 2023, according to U. S. Immigration and Customs Enforcement (ICE). The temporary flexibilities stated that employees hired on or after April 1, 2021, who worked exclusively in a remote setting due to COVID-19-related precautions were temporarily exempt from the physical inspection requirements of Form I-9 documentation. Employers will have until Aug. 30, 2023, to complete in-person physical document inspections for employees whose documents were inspected remotely. See I-9 Central Questions and Answers for more information.

QUESTION OF THE MONTH

Q: Is there a penalty for failure to file or pay the PCORI fee?

A: Although the PCORI statute and its regulations do not include a specific penalty for failure to report or pay the PCORI fee, the plan sponsor may be subject to penalties for failure to file a tax return because the PCORI fee is an excise tax. The plan sponsor should consult with its attorney about late filing or late payment of the PCORI fee. The PCORI regulations note that the penalties related to late filing of Form 720 or late payment of the fee may be waived or abated if the plan sponsor has reasonable cause and the failure was not due to willful neglect.

This information is general in nature and provided for educational purposes only. It is not intended to provide legal advice. You should not act on this information without consulting legal counsel or other knowledgeable advisors.
©2023 United Benefit Advisors
Financial Safety Nets – Don’t Let Your Employees Slip Through the Cracks!

Financial Safety Nets – Don’t Let Your Employees Slip Through the Cracks!

In the wake of the Great Depression and WWII, employers started to add benefits packages.  Healthcare had fallen by the wayside for families working to access the basic necessities of life.  The idea was to support the employee’s personal needs while keeping and attracting the best talents in the workforce. This trend of offering benefits has continued into the 21st century.  In the present era, most employees that join the workforce are Millennials (born between 1981-1996) and Generation Z (born between 1997-2012).  Over half of them have said they want help building a more secure financial future. Over half of them have said they want help building a more secure financial future.

Employee benefits play a crucial role in providing financial safety nets for employees. When employees experience less financial stress, employers see better employee productivity and fewer work absences. To aid with financial guidance and resources, many employers are offering financial wellness benefits beyond typical retirement plans. Here are some common financial safety nets that may be included in employee benefit packages:

  1. Retirement Plans: Employer-sponsored retirement plans, such as 401(k) or pension plans, enable employees to save for their post-employment years. These plans typically offer contributions from both the employer and employee, providing a safety net for financial stability during retirement.
  2. Disability Insurance: Disability insurance provides income replacement if an employee becomes unable to work due to a disability. It helps protect against loss of income during an extended period of absence from work. More disabilities are caused by illness rather than injury – including common conditions like heart disease, back pain or arthritis.
  3. Life Insurance: Life insurance offers financial protection to employees’ beneficiaries in the event of their death. It provides a lump sum payment or regular income to dependents, helping them cope with financial obligations.
  4. Paid Time Off (PTO): Paid leave policies, such as vacation days, sick leave, and personal days, offer employees the flexibility to take time off while still receiving their regular pay. This benefit supports employees during times of illness, personal emergencies, or the need for work-life balance.
  5. Flexible Spending Accounts (FSAs) or Health Savings Accounts (HSAs): FSAs and HSAs allow employees to set aside pre-tax dollars for qualified healthcare expenses or dependent care expenses. These accounts reduce the financial burden of medical or childcare costs.
  6. Tuition Reimbursement or Assistance Programs: Realizing student loans burden many employees, a growing number of employers are willing to offer help.  Employers may also offer educational assistance programs to help employees pursue further education or skill development.
  7. Financial Education and Counseling: Employers may provide financial education programs and counseling services to help employees manage their finances effectively. Financial planning provides access to financial advisors who can help employees develop an overall financial plan including retirement savings and investing.  Financial coaching helps employees manage their personal finances, such as budgeting and managing credit.
  8. Employee Assistance Programs (EAP): EAPs offer confidential counseling, mental health support, and resources to employees and their families. These programs help employees address personal and work-related challenges and promote overall well-being.

It’s important to note that the specific benefits offered by employers can vary widely. When it comes to benefits, employers know the cost of providing the best options pays off with better talent and more productive workers. Ultimately, having some financial safety nets in place for employees helps workers achieve their financial goals and save more of their hard-earned money for both expected and unexpected expenses.

 

12 Ways HR Can Calm Fears about ChatGPT and AI Replacing Humans

12 Ways HR Can Calm Fears about ChatGPT and AI Replacing Humans

Artificial intelligence (AI) is creating a swirling sense of anxiety, depression, excitement, and joy all at once. Many people want to use AI to make their work easier, to become more efficient. However, they are also fearful that the robots may replace them.

Human Resources professionals have an obligation to prepare the workforce for a future in which AI is at the center. At the moment, the job requires calming people about their concerns and devising a clear and credible game plan for AI as tool and threat.

Recently, HR Exchange Network asked respondents on Terkel.io to share how they are working with their teams to understand AI’s role in the workplace. Here is what business and HR leaders had to say:

Create a Culture of Continuous Learning

“To prepare employees for the more extensive use of ChatGPT and other AI and automation tools that may replace some of their work, I focus on encouraging them to become lifelong learners.

I also intentionally use language about adaptation versus replacement, clarifying that my team’s jobs will evolve rather than disappear. I want to arm them with the skills they need to stay current in this ever-changing world.

For instance, I firmly believe in providing courses about advanced analytics, machine learning algorithms, and data science so employees can understand what is happening under the hood of new technology. This helps our team develop a better understanding of how these systems operate and may help them gain more meaningful roles as the development of artificial intelligence grows.”-Carly Hill, Operations Manager, Virtual Holiday Party

Integrate AI into Work Functions

“The extensive use of ChatGPT and other AI and automation tools is inevitable in the future of work. We, as a company, have been proactively preparing our employees through continuous learning and development programs.

We have integrated AI tools into our workflows to reduce manual workload and make operations more efficient. Our employees are encouraged to learn and explore these tools, and we have offered training sessions to upskill them on how to use AI tools and automation software.

We emphasize that AI and automation do not necessarily replace their job functions, but rather enhance their productivity and efficiency. We assure our employees that we are committed to their growth and will support them in adapting to the latest technologies to build a better future for our company.”-Jefferson McCall, Co-founder and HR Head, TechBullish

Use AI as a Tool

“We believe that the rise of AI and automation tools like ChatGPT represent an evolution of work rather than a replacement of human effort.

We make it clear to our employees that while AI is powerful, it doesn’t replace the unique human skills they bring to the table. Creativity, critical thinking, emotional intelligence, and nuanced understanding of complex issues are irreplaceable human strengths.

We’re also investing in training programs to help our employees understand and work alongside AI tools. The goal is to upskill our workforce, enabling them to use AI to augment their capabilities and improve productivity, rather than viewing it as a threat.

We see AI as a tool that can take over routine tasks, thereby freeing up our team members to focus on more complex, creative, and strategic aspects of their roles.”-Bowen Khong, CEO, GameDayr

Use AI to Enhance Efficiency

“We are training our employees to use ChatGPT and other AI and automation tools and to take advantage of these new technologies to increase their productivity. We are emphasizing to employees that these tools represent an opportunity to do more meaningful work and to improve their skills.

We are also emphasizing that these tools are not a replacement for employees, but rather an enhancement that can help them be more successful in their roles.”-Ranee Zhang, VP of Growth, Airgram

Be Honest: Robots Will Replace Some

“To prepare for the possible effects of AI and automation on their workforce, businesses should anticipate potential job losses because of automation and develop strategies for relocating affected workers.

To help workers adjust to shifting work requirements and schedules, businesses can consider offering alternatives like job sharing, flexible schedules, and remote work.

However, AI might also be investigated for its potential to supplement and improve the job of existing employees rather than replace them.

Data research, AI development, and automation engineering are just a few of the fields where AI is spawning new employment opportunities. These positions call for expertise in great demand, yet may be hard to fill.”-Aleksandar Ginovski, Career Expert, Resume Expert, and Product Manager, Enhancv

Consider Tools to Simplify AI

“While we are preparing our team for the inevitable integration of ChatGPT’s AI, we also want them to understand that companies are bringing out easier-to-use tools that make ChatGPT significantly easier to use.

Right now, many of those tools are glitchy and not all that helpful, but some are proving to be extremely powerful. So at our company, we are paying attention to the integration tools as much as the AI.”-Jason Vaught, Director of Content, SmashBrand

Embrace Artificial Intelligence

“For years, I have said to my students and employees to embrace technology and keep up with it. I have seen the difference that being tech-savvy (and the efficiency that comes with it) makes in hiring and layoff selections.

ChatGPT, AI, and automation are fascinating to me, not just for what they do but for the conflicting emotions they bring—fear and excitement. I see them more as how they help us leverage the unique skills our employees bring and let these tools enable us in our work. I contend that a core competency for the future of employees’ work will (it already does) require and demand a mindset for change.

Taking a less fatalistic view of technology, understanding and learning how it can help us, and using it helps diminish that anxiety, helps employees learn the technology, and start or continue their journey to embrace it.”-Patty Hickok, SPHR, GPHR, SHRM-SCP, Sr. Director Employee Relations, HRIS and HR Operations, NANA Regional Corporation

Be Transparent

“If you’re establishing a position for AI in your workplace, then it’s important that you let your employees know about AI and how it could affect their current positions. This is especially important for older employees who might need to be more adaptable to this type of technology.

Talk to your employees about the fact that AI and the range of automation tools are here to stay—and it’s only going to get bigger in the future. If your employees may find their positions at risk in the long run, tell them and be honest. This would allow employees to make important decisions, such as whether they want to stay in the career path they are in right now or rather want to move to a different career line.

At the same time, empower employees and show them how AI can be used alongside them in the workplace.-Joe Flanagan, Founder, 90s Fashion World

Stay on the Cutting Edge

“While AI and automation can replace some marketing tasks, they will not replace marketing employees altogether. Instead, AI and automation will free up marketing employees to focus on more creative and strategic tasks.

We are working on educating employees about the benefits of AI and automation. AI and automation can help marketing employees to be more productive, efficient, and effective.

Then, we move to help employees develop new skills. As AI and automation take over some marketing tasks, employees will need to develop new skills to stay relevant in the workforce. Some skills that will be in high demand include data analysis, creativity, and strategic thinking.

And finally, we are creating a culture of continuous learning. The marketing landscape is constantly changing, so creating a culture of continuous learning within your organization is important. This will help employees to stay up-to-date on the latest trends and technologies.”-Brenton Thomas, CEO, Twibi

Get Smarter with AI

“In the SEO industry, we’re preparing for AI tools like ChatGPT by integrating AI literacy into our training programs. Our teams are learning to use AI for deeper keyword research, smarter content optimization, and predictive SEO analytics.

We also encourage employees to develop soft skills like strategic thinking and creativity, which are vital in interpreting and leveraging AI-driven insights.”-Jaya Iyer, Marketing Assistant, Teranga Digital Marketing

Embrace Humanity

“I think it’s important that we don’t frame AI as the enemy; rather, it is going to be helpful across all industries and help with all sorts of tasks. But AI will not replace the human experience, and we need to set the understanding with employees that at the end of the day, AI can help increase the greater good in a business setting.

Given the value ChatGPT has already brought, AI will continue to present itself as intelligence that can be used universally. Rather than creating stigmas, managers should be continuously trying to answer the question: ‘What can AI do to help my current business processes, and how can my employees make AI-driven processes the best they can be?'”.-Ryan Igo, Revenue Marketing Manager, Surety Systems

Think of AI as an Ally

“Our message is clear: AI is not here to replace our employees but to assist and enhance their work. We emphasize that staying ahead means embracing these advancements. We encourage employees to view AI as a powerful ally that can streamline tasks and create new opportunities for growth and innovation.

By fostering a culture of continuous learning and reskilling, we empower employees to harness AI’s potential while emphasizing the irreplaceable value of their unique skills, creativity, empathy, and problem-solving abilities.”-Marco Genaro Palma, Co-founder, TechNews180

By Francesca DiMeglio

Originally posted on HR Exchange Network

Information Is Power – Be an Informed Healthcare Consumer!

Information Is Power – Be an Informed Healthcare Consumer!

With health care costs on the rise, it’s more important than ever to take responsibility for your medical care choices. Asking questions and researching your options are good ways to start taking control of how much you spend on health care. Becoming an educated healthcare consumer is important for making informed decisions about your health and getting the best possible care. Here are some steps you can take to become an educated healthcare consumer:

  1. Research and gather information: Start by researching healthcare providers, hospitals, and clinics in your area. Look for information about their reputation, specialties, and patient reviews so you know the best places to seek dependable care.
  2. Understand your health insurance: Familiarize yourself with the details of your health insurance plan, including coverage, deductibles, copayments, and network providers.
  3. Seek reliable sources: Use trusted sources of health information such as reputable medical websites, government health agencies, and academic institutions. Be cautious of misinformation on the internet and rely on evidence-based information to make informed decisions about your health.
  4. Prepare for appointments: Before visiting a healthcare provider, write down a list of questions or concerns you want to discuss. Bring relevant medical records, test results, and a list of medications you are taking. Being prepared will help you make the most of your appointment and ensure that your concerns are addressed.
  5. Communicate effectively: During your appointments, be an active participant in your healthcare. Clearly express your symptoms, concerns, and goals to your healthcare provider. Ask questions if something is unclear and request explanations for any medical terms or treatment options that you don’t understand.
  6. Understand treatment options: If your healthcare provider recommends a treatment or procedure, take the time to understand the benefits, risks, alternatives, and potential costs involved. Ask for additional resources or a second opinion if necessary.
  7. Advocate for yourself: Be proactive in managing your healthcare. If you have concerns about a diagnosis, treatment plan, or medication, don’t hesitate to speak up and ask for clarification or alternative options. Remember that you have the right to be informed and actively participate in decisions about your health.
  8. Review medical bills: Errors can occur in medical billing codes and in coverage, so taking a few minutes to read through the bill could save you money by catching potentially costly mistakes.  If you have questions or notice any discrepancies, contact your healthcare provider or insurance company for clarification.
  9. Take care of your overall health: Beyond specific healthcare encounters, focus on maintaining a healthy lifestyle. Eat a balanced diet, engage in regular physical activity, manage stress, and get sufficient sleep. Taking care of your overall health can help prevent many health issues and reduce the need for medical interventions.
  10. Stay informed and up to date: Continue to educate yourself about relevant health topics and advancements in healthcare. Stay informed about new research, treatments, and preventive measures

Remember, being an educated healthcare consumer is an ongoing process. By actively seeking information, communicating effectively with healthcare providers, and advocating for yourself, you can make informed decisions and take control of your health.

ADP Survey Reveals What Employees Really Want from Work

ADP Survey Reveals What Employees Really Want from Work

Workers want higher pay, more flexibility, and support from employers, according to ADP’s People at Work 2023 survey. HR professionals can compare the results with their own responses in the most recent HR Exchange Network State of HR report.

Specifically, more than 40% of employees said they are underpaid. The most satisfied employees were those with a hybrid schedule, and the least satisfied were those who worked exclusively in-person. About 47% of respondents said that their work is suffering because of their poor mental health, and about 65% said stress impacts their work.

Recently, ADP Chief Economist Nela Richardson sat down with HR Exchange Network to provide insight into worker’s needs during this fraught time in history, when organizations are simultaneously facing a labor shortage and a possible looming recession.

Important Takeaways about What Employees Want

HREN: What are the biggest takeaways from your study? 

I think there are a couple of really good takeaways. We’ve been asking people [questions] for this work study for three years, and we’ve seen some amazingly impactful results from the pandemic.

The first takeaway is that the trends we’re seeing are starting to stabilize. When we first did this research after the pandemic, the global workforce was really shaken up. You had one-quarter of folks who had lost their jobs or were furloughed, people taking pay cuts, they saw their hours reduced, they saw their friends leave the company, they were given more responsibilities than they had before just to fill in those gaps.

Many of them reported that they took on more responsibilities without an increase in pay. Add on top of that the fact that there’s a global pandemic happening, and it is affecting your friends, your family and yourself. Still, they were optimistic, according to the first survey in 2021. They said that they thought that there could be a silver lining in the pandemic in terms of flexibility, and the chance for career progression.

Let’s fast forward three years, and that’s where we are. The global workforce is really focused on career progression. In the United States, the need for flexibility has stabilized and has been cemented. It’s what people want here. In the rest of the world, we saw progression dominate flexibility. Last year, we saw flexibility dominating career progression globally. In the United States, flexibility is still a big, big deal.

We found in the survey that the happiest workers are the ones who can get that hybrid schedule. It’s not that people want to be fully remote. They really care about flexibility and hours. And they care more about that than flexibility of where they work. That was true last year; it’s true this year.

We’re also seeing people want a caring workforce still. There was a lot of movement in the corporate sector in response to the murder of George Floyd that everyone watched. That seems so long ago, but it had an impact on corporate response, a bigger impact than any singular event people can point to. Much of that response was tied to diversity and inclusion. What the global workforce says is that they don’t want those things to disappear.

Now that the labor market is stabilizing, they want that stuff. Oh, and yeah, they want to get paid like they got paid last year. Many families are battling inflation. They earned about a 6.3% raise in the United States last year. They’re thinking about having about the same raise this year, so the expectations are high in 2023.

Future of Work

HREN: What do you think all this means for the future of work? What’s coming next? 

There’s some good news. I think we are experiencing the stabilization of worker priorities. Last year, we were talking a lot about the Great Resignation. That is starting to stabilize but stabilized doesn’t mean go back to normal. Stabilize means reset at a different rate.

The expectation, even as we’re heading into a softer economy, is that peak workers are more likely to come and go than before. With remote and hybrid options, it’s easier to change jobs, it’s also easier to come back to jobs. You should negotiate that exit interview, so it does not feel quite so permanent. How do you engage people who may come back to you in two to three years? That should be the mindset of the HR manager these days. It’s a revolving door, not an exit door.

With these expectations around pay so high, there are creative things that companies are going to do in the future. Maybe people will be willing to pay for vacation days to get more flexibility. Or they will take a pay cut if it means that they have a little more autonomy in their schedule. There are other things that caring corporate culture can do in lieu of pay to get an engaged workforce. The great thing about the pandemic is it forced innovation. It’s important to keep innovating, keep evolving, and keep learning from your workforce and incorporating that in your process.

If people are starting to lean more into career progression, how do companies meet that need, especially when you think about the other trends that are going on like AI and tech? What are the skills needed for the future? Those in the workforce think that they just need people management skills. The workforce isn’t always spot on. We have to make sure that the workforce is aligned with corporate objectives, too.

What comes out of our study is that when people look at future-proof industries, they look to tech. If used correctly, AI can be inclusive. It can actually expand and it has. If you think about the way we’re communicating now, it expands your ability to interact with others, and it could get some sideline workers back into the labor market during a period of labor shortage. It doesn’t require the physical demands that keep people on the sidelines. There’s a way to be inclusive with all these technologies, and it’s really the corporate sector that can set the tone for how they’re used.

By Francesca Di Meglio

Originally posted on HR Exchange Network