Stop – Stay Home – Start Something | California Benefits Agents

Stop – Stay Home – Start Something | California Benefits Agents

We are seeing so many changes to our work, personal, and social life due to the COVID-19 pandemic. While these changes can seem daunting and the obstacles they create insurmountable, this can be a time of healthy change. There is always the chance for good to happen when you stop, stay home, and start something.
 
STOP
Are you someone that people would describe as constantly “on the go”? Do you always have a list of to-dos in your head and not enough time to do them? If so, stop. Take the gift of this crisis to stop running around and working to check off the box of every task on your list. Slow down. Stop. Rest is important to your overall health in that it allows your body to restore depleted energy. It also boosts your creativity and productiveness because it decreases fatigue and brain fog.  Not being pulled in a million directions will actually boost the quality and quantity of work you can accomplish. Turn this negative situation into a positive by slowing down and re-centering.
 
STAY HOME
One big takeaway from this quarantine is that we have all become quite aware of the massive amounts of time we have spent away from our home and family. Whether it be long hours at work, kids’ sports practice, kids’ music lessons and concerts, socializing with friends, or a mixture of all of the above, we may be realizing now just how little time we’ve spent inside our four walls. Now, our government is asking us to stay home for the sake of flattening the curve of COVID-19 cases. Many cities have taken this a step further and have “shelter in place” orders restricting the amount of time citizens are outside of their home to only essential tasks. These restrictions help lessen the chance of the virus spreading and assist our healthcare system by not overwhelming our hospitals and healthcare workers as they care for the sick. Help your family, your neighbors, and your workplace and stay home during this season.
 
START SOMETHING
It is so easy to look at our current situation in the world with COVID-19 and to only feel fear and see restrictions. But, now you have the opportunity to flip the switch on those feelings and choose to find the good during this quarantine. Remember when we were all going to start knitting, or scrapbooking, or photography? Go find those things and start them again! How about that idea you’ve had for years about starting a family game night? Tonight’s the night to start! Ever caught yourself saying “well, back in my day we knew how to <insert long lost basic skill here>” to your kids? Start teaching them about that skill whether it’s sewing or typing or laundry!
 
NOW
Now is the time to begin seeing the good in this situation. You can do it. Don’t let this time slip away and feel like it’s been wasted. Stop rushing. Stay home and keep everyone healthy. Start something good and memorable in your house. Don’t waste this global crisis—use it for a positive outcome in your life – use it as a great opportunity to slow down, stay home, and start something new!

Ask the Advisor: What’s the Difference Between a Furlough and a Layoff?

Ask the Advisor: What’s the Difference Between a Furlough and a Layoff?

Question:
What’s the difference between a furlough and a layoff?
Answer:
First, you should note that the language used when sending employees home for a period of time is less important than communicating your actual intent. Since temporary layoffs and furloughs are only used regularly in certain industries (usually seasonal), you should not assume that employees will know what they mean. Be sure to communicate your plans for the future, even if they feel quite uncertain or are only short-term.
Furlough
A furlough continues employment, but reduces scheduled hours or requires a period of unpaid leave. The thought process is that having all employees incur a bit of hardship is better than some losing their jobs completely. For example, a company may reduce hours to 20 per week for a period of time as a cost-saving measure, or they may place everyone on a two-week unpaid leave. This is typically not considered termination; however, you may still need to provide certain notices to employees about the change in the relationship, and they would likely still be eligible for unemployment.
If the entire company won’t be furloughed, but only certain employees, it is important to be able to show that staff selection is not being done for a discriminatory reason. You’ll want to document the non-discriminatory business reasons that support the decision to furlough certain employees and not others, such as those that perform essential services.
Layoff
A layoff involves terminating employment during a period when no work is available. This may be temporary or permanent. If you close down completely, but you intend to reopen in the relatively near future or have an expected reopening date—at which time you will rehire an employee, or all employees—this would be considered a temporary layoff. Temporary layoffs are appropriate for relatively short-term slowdowns or closures. A layoff is generally considered permanent if there are no plans to rehire the employee or employees because the slowdown or closure is expected to be lengthy or permanent.
Pay for Exempt Employees (those not entitled to overtime)
Exempt employees do not have to be paid if they do no work at all for an entire workweek. However, if work is not available for a partial week for an exempt employee, they must be paid their full salary for that week, regardless of the fact that they have done less work. If the point is to save money (and it usually is), it’s best to ensure that the layoff covers the company’s established 7-day workweek for exempt employees. Make it very clear to exempt employees that they should do absolutely no work during any week you’re shut down. If exempt employees do any work during that time, they will need to be paid their normal weekly salary.
Pay for Non-Exempt Employees (those entitled to overtime)
Non-exempt employees only need to be paid for actual hours worked, so single day or partial-week furloughs can be applied to them without worrying about pay implications.
We recommend that you engage in open communication with the affected employees before and during the furlough or temporary layoff period.
 
Originally posted on ThinkHR.com
 

Remote Work Challenges for HR | CA Employee Benefits Advisors

Remote Work Challenges for HR | CA Employee Benefits Advisors

It’s been said the ongoing COVID-19 (coronavirus) outbreak has created the largest remote work experiment ever devised.  In fact, there are many recently documented cases where companies have asked at least some of their employees to work from home.  Three of those companies are Amazon, Twitter and Microsoft.
Remote work, of course, is not something new.  In the past, remote work has been largely reserved for customer service representatives but that’s changed now with remote work being a reality for many different industries across the board.  There’s been a 173 percent increase in people working remotely since 2005.  Additionally, 75 percent of workers say they’re more productive at home.  The reasons:

  • Fewer distractions
  • Less commuting
  • Lower instances of office politics

The coronavirus aside, there are some real challenges for HR when it comes to looking after a remote workforce.  Chief among them is the strategy for keeping those remote employees engaged the company.

Remote Work

Employee Engagement

Employee engagement is not an easy thing to accomplish.  By and large, it really depends on the type of organization and the type of workers typically employed by said organization.  What works for one doesn’t necessarily work for the other.  When a company then adds remote workers into the mix, one can see how it gets more difficult to see success in a strategy.
In some ways, it’s easy for human resources to develop this idea remote workers don’t need engagement.  The opposite is actually true.  Remote workers tend to be very productive.  Most statistics back up this claim.  A solid remote worker is typically described as:

  • Self-Disciplined
  • Adaptable
  • Flexible
  • Strong communicators
  • Independent
  • Confident
  • Reliable

Even with all of that said, remote works want to feel like they belong with the company.  It’s imperative they believe they are important and valued members of the company culture and its community.  Remote workers, just like on-site workers, are susceptible to certain trends such as leaving the organization within the first year and leaving to pursue career advancement opportunities.

Facilitating Remote Work

All of that said, there are things company leaders and managers can do to set the engagement of the remote workforce on the right path.

  1. Expectations

The whole point of remote work is not having to go into the office.  As such flexible work scheduling is typically a piece of the overall remote working strategy.  To be more to the point – workers probably aren’t working a 9-to-5 shift if they’re off-site.  That being said, managers can set particular expectations such as times the employee is expected to be “on the clock.”  Some people refer to these as “busy hours” or “office hours.”  It’s during this time remote workers should be expected to be prompt in their responses to emails and phone calls as well as be available to collaborate with the team.

  1. Inclusion

Normally when the word inclusion is used, it’s in connected to diversity.  In this particular instance, the focus is not on the inclusion of workers from any other perspective than the fact they are part of a team.  If a team is meeting at the office to discuss strategy or anything for that matter, remote workers should be allowed to participate.  They should actually be expected to do so.  With tools such as Zoom and Skype available, there’s no reason they should not be included in the conversation.

  1. Rewards

In a lot of instances, brick-and-mortar employees tend to think remote workers don’t work nearly as much.  That’s actually a misconception.  In most instances, remote workers work longer hours than those in the office; about 46 hours a week.  That being said, it’s important to reward these workers.  If they are hitting their goals, that needs to be recognized.

Productivity Case Study

One area where companies tend to cringe when it comes to remote work is in productivity.  There are some real fears presented from leaders with respect to workers not being as productive when working from home as compared to those brick-and-mortar employees.  Some of it, like it or not, stems from the need some leaders have with respect to seeing their direct reports work.  Is this fear founded or unfounded?  If the results of one case study (and several others) are to be believed, the answer is definitely unfounded.
Look to CTrip, China’s largest travel agency.  A professor from Stanford studies whether or not remote work was “beneficial or harmful for productivity.”  It took two years to complete the study and what the professor found is a profound increase in productivity for a group of remote workers over their in-office counterparts.  It wasn’t all “sunshine and rainbows”, however.  Those remote workers did report an increase in feeling lonely and many reported they didn’t want to work from home all the time.  In the end, the recommendation was to create a hybrid of sorts; one that balanced working from home and in the office.

In summation

Here’s what we know.  Right now, there are some 26 million Americans who work, at least part of the time, from home.  And that number is only going to grow.  According to a report from Buffer, 99 percent of employees say they want to work from home some of the time for the rest of their careers.  Additionally, IWG says their research indicates 80 percent of workers would choose a position with flexible work over one that didn’t offer the benefit.
It can only be hypothesized the COVID-19 pandemic will continue to push employers to test the boundaries of remote working.  In doing so, they will have to take a very hard look at their current employee engagement strategies to ensure workers still feel connected to the organization and each other.  While it’s not the single most important thing when it comes to continued profitability, especially in an economy rocked by a worldwide coronavirus outbreak, it will go a long way to ensuring companies can continue delivering on business promises and supporting the bottom line and the company workforce.
By Mason Stevenson
Originally posted on hrexchangenetwork.com

March Madness 2020: The Ball is in Your Court

March Madness 2020: The Ball is in Your Court

March Madness is upon us, and there is no avoiding it. Selection Sunday, when the NCAA Division 1 Men’s Basketball Committee announces which 68 teams made the 2020 tournament, is March 15th. Games begin with the First Four on March 17th and 18th and culminate with the Final Four April 4th and the 2020 NCAA championship game on April 6th.

While this annual event can impact productivity, employers may find that the positive effects it has on team engagement and camaraderie outweigh any negatives. Consider these facts from both sides of the coin:

  • An estimated $1.9 billion is lost in workplace productivity during a typical March Madness tournament. (Challenger, Gray & Christmas)
  • Employees will spend 25.5 minutes per workday on March Madness, for a total of 6 hours spread over the 15 workdays when games will be played. (OfficeTeam) This includes time spent by 76 percent of employees who admit to checking scores during work hours and 53 percent who watch or follow sporting events on their computers while at work. (Randstad)
  • As much as $3 billion will be bet on workplace bracket pools during March Madness this year. (FordHarrison) About 40 percent of workers say they have participated in college basketball brackets in their offices, with an average of $22.44 contributed to the pools. (Randstad)
  • Nearly 9 in 10 employees said participating in NCAA brackets at work helped build team camaraderie, and 73 percent said they look forward to going to work more when they are part of an office pool. (Randstad)

So how can an employer embrace the fun of March Madness while enforcing the rules it may push the limits of? Whether you view the tournament as a minor distraction that creates an opportunity to boost morale, or as a potential pitfall of legal liability, missed deadlines, and dissatisfied customers, the ball is in your court. Here are five ways to maximize the positive aspects of March Madness while minimizing disruptions.

  1. Have fun: Make it clear to your employees that you want them to enjoy work and March Madness while not letting the tournament put a full-court press on their work. Encourage employees to wear their favorite team’s clothing and/or decorate their workspace in their team’s colors.
  2. Watch together: Put televisions in break rooms so that employees have somewhere to watch the games other than the internet. That way, connectivity is not slowed and productivity lost even for those not participating in the Madness activities. Provide snacks for the viewers.
  3. Be careful with brackets: Organize a company-wide pool with no entry fee to avoid ethical or legal issues surrounding office gambling. Give away a company gift to the pool winner that is not cash. Keep the brackets posted and updated in the break room.
  4. Be flexible: Allow workers to arrive early so they can work a full shift and still leave in time to see big games that overlap the end of their shift. Conversely, allowing employees to delay their start time the morning after big games may help reduce absenteeism.
  5. Follow the rules: Review applicable company policies — such as gambling, use of personal electronics and company computers, and work and break hours—with your employees before engaging in any March Madness activities at work, so it will be clear to all what is considered acceptable.

Determine how March Madness fits with your business culture and customer deliverables. If employees are getting their work done, customers are happy, and the biggest problems are reduced internet bandwidth or a little more noise in the cubicles or lunchroom for a couple of days, it’s nothing but net. (See what we did there?) Decide how you’ll be playing this before the opening tipoff and the Madness begins!

By Rachel Sobel
Originally posted on thinkhr.com

Ask the Experts: Flu and FMLA  | CA Employee Benefits Team

Ask the Experts: Flu and FMLA | CA Employee Benefits Team

Question:

Is the common flu considered a serious health condition under the Family and Medical Leave Act (FMLA)?

Answer:

Most cases of the common flu do not meet the definition of “serious health condition” and would not be eligible for Family and Medical Leave Act (FMLA) leave.

Some cases of the flu, however, are severe or result in complications, and these have the potential to meet the FMLA definition of “serious health condition.” This is defined as an illness, injury, impairment, or physical or mental condition that involves inpatient care or continuing treatment by a healthcare provider. Continuing treatment means:

  • The employee has been incapacitated for a period of more than three full days; and
  • Consults with a doctor two or more times within 30 days, or
  • Has one consult with a doctor and a regimen of continuing treatment.

If an employee is out sick with the flu for more than three days, consider whether the need for FMLA leave may exist. This doesn’t mean that you need to go through the whole FMLA process to determine eligibility for each flu absence; just that you shouldn’t automatically reject FMLA requests for the flu either.

Review each case based on the facts, keep the “serious health condition” definition in mind, and if the illness is severe, ask the employee to submit certification from a health care provider to support their need for leave protection under the FMLA.

Originally posted on thinkhr.com