How to Make the Most Out of Open Enrollment

How to Make the Most Out of Open Enrollment

Choosing the right benefits during open-enrollment season is so important and can help save money. It can also give individuals and families broader support with their health. Benefits like medical coverage are particularly important with high inflation having such a big impact on people’s budgets.

A survey by UnitedHealthcare found that nearly 40% of employees devote less than one hour to the open enrollment process.  It is crucial to carefully analyze your benefits during open enrollment as any decisions you make will likely be locked for the year until the next open enrollment period. Don’t rush into open enrollment without carefully considering your options!

Here are some tips to ensure you make the most of your open enrollment:

Be Prepared

Open enrollment typically lasts for a short period (2-4 weeks) so knowing what you need to do ahead of time can be a big stress reliever. A good starting point is to consider how your needs have changed since last year.  For example, maybe you got married or received a raise.  These changes may require a change in coverage, whether it be for life, health or disability insurance, and it is important to consider how these or any other expected life changes will impact your insurance needs.

Review Any Changes Made by Your Employer

It is common for employers make changes to plans and premiums to keep up with the times.  When you receive your open enrollment packet to review plan options, it is important to consider all aspects of coverage and the total cost of coverage.  The total cost is impacted by the deductibles, premiums, co-insurance and maximum out-of-pocket expenses.

Take note of whether your employer made any changes in providers.  If this happens, your current physician or dentist may be out-of-network which will result in out-of-network costs or denied claims.

Review Your Insurance Options

The largest portion of employer benefits is health insurance so it is important to choose the plan that is best for you and your family.  Important questions to ask are: how often do you have medical expenses?  Are lower premiums or lower out-of-pocket costs more important to you? Do you take expensive prescription drugs? Can you afford hefty out-of-pocket costs if there is an emergency?

There are 3 main plan types:

  • Preferred Provider Organization (PPO)

PPO’s are a popular choice since they allow you to see any doctor or specialist and don’t require a referral from your primary care physician (PCP) to see a specialist.  However, PPO premiums are usually much more than other plans.  To help reduce costs, remember that using in-network providers and specialists who are part of your PPO network will save you money.

  • Health Maintenance Organization (HMO)

HMOs have lower premiums than PPOs but they require you to stay in-network.  You will also need a referral from your PCP to see a specialist.  The idea is that the PCP coordinates your care.

  • High Deductible Health Plan (HDHP)

Another low-cost option is a high-deductible health plan.  What sets HDHPs apart from other plans is their low premiums and high deductibles.  That means you won’t have to pay as much each month for premiums but you will need to pay more of the healthcare costs when you need services.  To help you pay for the bigger deductible, employers usually pair an HDHP with a health savings account (HSA), which allows you to save for medical expenses, including deductibles and copays.

Learn How FSAs, HRAs, and HSAs Differ

Many employers offer accounts that help you save for medical expenses:

  • Flexible Spending Account (FSA)

You decide how much pre-tax money to put into the employer owned account through payroll deductions and then you can use that money to pay for out-of-pocket medical expenses.  You lose that money if you change jobs or don’t use it by the end of the year.

  • Health Savings Account (HSA)

Connected to a HDHP, an HSA lets you set aside money on a pre-tax basis to pay for qualified medical expenses.  The account is yours, so you keep it if you change jobs.  The money rolls over each year so you don’t have to worry about “using it or losing it.”

  • Health Reimbursement Arrangement (HRA)

An HRA is similar to an HSA except that the employer owns the account so you can’t take it with you when you change jobs.  You’re able to contribute money for medical expenses just like an HSA or FSA.  Money can also be carried over to the next year like an HSA.

Open enrollment is an important time of year and is worth investing some time and energy to decide what is best for you and your family.  Health insurance is one of the most important purchases you make.  By doing your homework and taking the time to carefully consider your options, you’ll find the plan that is right for you!

 

Leveling Up Your Open Enrollment Game: Tips for Success

Leveling Up Your Open Enrollment Game: Tips for Success

For most employers, employee benefits represent a significant portion of their overall budget and a critical part of their employee recruitment and retention strategy. Benefits vary from employer to employer but can range from medical or dental insurance to flexible spending accounts, life and disability insurance, and more. The annual process of renewing those benefits involves a great deal of work, most of which is unseen by employees.

As you finalize your benefits lineup for the next year and hold your first open enrollment meeting, we’re sharing five tips related to common issues we hear from Mineral customers each year.

There are different ways to handle benefit elections. They range from affirmative or “active” elections that require everyone to select options, to evergreen “rolling” elections that only require employees to take action if they want to make changes. There are also many other options in between. Which option an employer chooses depends on their strategy for participation, the types of benefits they offer, state wage deduction rules, and other factors. Before you get started with benefits elections:

  1. Double check to confirm that any election rules you are using during open enrollment match what was discussed with your insurance carrier or third-party administrator (TPA), as well as matching what you say to employees in plan materials and open enrollment communications.
  2. Decide what happens if an employee who is enrolled in coverage takes no action during open enrollment. Will their coverage be dropped? Will some or all of their elections carry over to the next plan year? Clearly communicate the consequences of inaction, if any.

Don’t Forget About COBRA!

Federal COBRA applies to most employers that offer group health coverage and that have 20 or more employees. COBRA allows employees (and certain dependents) who experience qualifying events during the plan year to continue coverage for a period of time, at their own cost. Many states have similar laws for employers with fewer than 20 employees, often called “mini-COBRA” laws. Individuals who have elected federal COBRA have many of the same rights as active participants and must be provided the option to waive or elect coverage or add or remove dependents as well. To notify employees of their COBRA rights:

  1. Clarify who is responsible for sending open enrollment information to COBRA qualified beneficiaries. If you administer COBRA in-house, ensure the person responsible knows open enrollment communications should include COBRA qualified beneficiaries.
  2. If you are using a third-party vendor for COBRA administration, make sure they send any required communications or paperwork to eligible employees. If the vendor doesn’t do this, the responsibility generally falls on the plan sponsor (the employer).

Leverage Attention

The open enrollment period happens when employees are paying closer attention to benefit-related topics. Open enrollment meetings and communications can present additional opportunities to gather data and insight into the needs and experiences of participants in your benefit programs. Use this time to:

  1. Consider including an employee survey or otherwise collecting feedback, even anecdotally, on areas of interest or concern. This might include asking for feedback on the open enrollment process and communications. If you hear grumbling about a specific process or hear people express confusion about a particular option, that can be a great way to identify opportunities for education or change. For example, if several people mention in an open enrollment meeting that drug prices are too high, you might decide to send a follow-up communication to remind employees about bulk mail order prescriptions and the additional value that can provide.
  2. Consider a dependent audit. Dependent audits ensure only eligible individuals are on the plan, which keeps employers in compliance with their plans as written and reduces any unnecessary costs for ineligible dependents. Timing an audit to occur just before or during open enrollment can reduce compliance complications if a dependent is deemed ineligible.

Carefully Review Salary Deduction Agreements

Benefit costs typically change from year to year and most state wage and hour laws require employees to authorize payroll deductions for benefit contributions. Use this time to review your existing deduction agreements and ensure they cover the most current options. Then gather updated deduction agreements from employees. As you review these agreements, consider the following questions:

  1. Do they clearly indicate the approved amounts to be deducted from pay and the frequency?
  2. What rights do employees have to choose whether or not their cost share is taken pre-tax or after-tax? If you have a § 125 cafeteria plan in place, confirm the options available so your deduction agreements accurately reflect the choices available to employees.
  3. Do they address deductions from final pay (e.g., double deductions)? Caution: Cafeteria plan rules do not allow for double deductions from final pay in most cases, and state wage and hour laws can heavily restrict this as well.

Align Processes

Carefully review your electronic or online benefits enrollment systems to confirm the options and language align with the plan rules, and consider the following:

  1. If you use a universal enrollment form or electronic system, confirm they contain any insurance carrier or TPA required arbitration or enrollment language, so the election is considered valid.
  2. Put an audit process in place so that, after open enrollment, you can confirm the elections made by employees are transmitted to the carrier/TPA accurately and payroll entries are aligned.
  3. Provide employees with a confirmation statement that outlines their final election choices and deduction agreements. Also, consider reminding employees to confirm this statement against their first payroll of the new plan year to make sure it reflects their choices. Both steps can go a long way to catching mistakes early, when they are easiest to compliantly correct.

Planning ahead can result in a more effective, streamlined process for the employer and clarity for employees.

By Eeloria Brown

Originally posted on Mineral

Open Enrollment: Looking Backward to Plan Forward

Open Enrollment: Looking Backward to Plan Forward

When the autumn leaves fall and the weather turns cooler, we know it’s time to start thinking of open enrollment. Open enrollment season can be a confusing time. As you begin your research into which plan to choose or even how much to contribute to your Health Savings Account (HSA), consider evaluating how you used your health plan last year. Looking backward can help you plan forward to make the most of your health care dollars for the coming year.  Here’s what you need to know about your workplace benefits to maximize them:

1).  Know the Open Enrollment Dates

It is up to you to make sure you take advantage of the open enrollment period. Be sure you know when your company has open enrollment because it can be your only time to adjust benefits for the coming year.

2).  Evaluate Your Current Benefits

Before open enrollment starts, review the benefits you currently are receiving. Your pay stub can be an excellent resource to find this information; you should be able to find the benefits you are paying for under the deductions or withdrawals section.  Standard deductions might include medical insurance, dental insurance, 401(k) contributions, life insurance, vision insurance, long- term disability insurance, health savings account or flexible spending account contributions, and accidental death and dismemberment insurance.  Review those deductions to make sure you know what you’re paying for and whether you actually used the benefits.

3).  Ask These Questions to Decide What Benefits You Need

Everyone’s situation is different, but most employees should have at least medical, dental and vision insurance and make contributions to a 401(k) or similar workplace retirement savings account.

When evaluating your benefits package, consider what your needs will be or what life changes you can expect for the coming year:

  • Do you have a medical condition that requires ongoing care such as diabetes or heart disease?
  • Are you trying to get pregnant or are expecting a baby?
  • Are you getting married (or divorced)?
  • Is your child turning 26 and can no longer be covered under your health insurance?
  • Does your significant other have coverage, or will you need to include your partner in your health coverage?
  • Are you on track for retirement, or do you need to save more? Don’t forget to take advantage of your company match in your retirement account. This is free money for the future.

All of these are essential questions to ask yourself during the open enrollment season because they can make a difference in what benefits you choose to elect.  As you browse the different options, analyze the type of treatment and the amount of treatment you have received in the past. You cannot foresee every expense but focusing on the trends will help you make a sound decision.

4). Compare Out-of-Pocket Cost

Much like health networks, out-of-pocket costs are crucial when choosing the right plan for you and your family. Most health benefits summaries should highlight the amount you will pay in out-of-pocket expenses, including the pocket limit.

Your goal in comparing out-of-pocket costs is to narrow down the plans that pay a higher percentage of your medical expenses and offer higher monthly premiums. These types of plans are suitable for you if:

  • You need emergency care frequently
  • You are planning to have surgery soon
  • You often see a primary care physician
  • You have a pre-existing condition or have been diagnosed with a chronic disease like cancer or diabetes
  • Your household income is sufficient to cover the monthly premiums

5).  Do the Math

People focus on the monthly premium, but you also need to look at the deductible. For instance, if you have a choice between a lower silver plan premium of $345 a month for a plan with a $5,500 deductible, and a higher gold plan premium at $465 a month with a $1,750 deductible, you’re better off with the second plan if you anticipate needing more than $1,500 in medical care. With the second plan, your total annual cost for the premium and deductible comes to $7,330, a $2,310 savings over the lower premium plan.

6).  Look at Out-of-Pocket Costs

The deductible is just one out-of-pocket expense; you also have copayments and coinsurance. The three together are your maximum out-of-pocket costs. Under the Affordable Care Act, the maximum out-of-pocket limit is $8,550 for a single person and $17,100 for a family policy.

7).  Utilize Tax-Free Benefits

Flexible spending accounts (FSAs), health savings accounts (HSAs), and dependent care spending accounts provide wonderful tax advantages because contributions are made with before-tax income.  They can be used to pay for deductibles, prescriptions and health-related costs that are not covered by your insurance (braces, eyeglasses, etc.). At the end of the year, you lose any money left over in your FSA so it’s important to plan carefully and not put more money in your FSA that you think you’ll spend.  However, with an HSA, funds roll over from year to year which makes it a great way to save for future medical costs.

8).  Review the Provider List

Most health plans today have “in-network” providers. If you see those doctors and visit those hospitals, you pay less out of pocket than if you go outside the network. So, if you want to keep your own doctor and go to a certain hospital, make sure they’re on the provider list.

When it comes to choosing the best workplace benefits plan for you, education is your most significant defense against making substantial financial mistakes, including not taking full advantage of your employer’s benefits.  If you have questions about any of the benefits offered, ask your HR department for help or clarification.  And remember, looking backward on your past habits and expenses can be an important tool to help you plan forward for next year.

How to Use Early Open Enrollment for Employee Retention | CA Benefits Consultants

How to Use Early Open Enrollment for Employee Retention | CA Benefits Consultants

Amid the economic panic last year, workers were unwilling to sacrifice job security for a new work environment.  Many workers felt it was foolish to re-enter the job market during a shut down.  However, in 2021, employers have experienced high turnover rates and experts are now predicting a “turnover tsunami” in voluntary departures and resignations.  Current projections estimate that 3.3 million Americans will leave their jobs by December in search of new ones.

Turnover is expensive: the processes of recruiting, hiring, on-boarding and training cost extensive time but is also a considerable investment. When an employee leaves, the company not only loses a valuable resource but also has to re-distribute duties to other team members in the interim of finding a replacement.  The team members who absorb the additional responsibilities reach their own tolerance thresholds.

Employers are always looking for ways to sweeten the attain and retain talented employees.  For any job offer, salary will remain a crucial aspect but benefits also play an important role in overall employee compensation. This year more than ever, employers have a unique opportunity to show employees how valued they are and may convince those who are seeking a new job to remain through their benefits.  So, what are some of the top benefits employees are looking for right now?

  • Health Insurance

This staple benefit is of the utmost importance to job candidates and typically includes coverage for their families.  In fact, 46% of U.S. adults said health insurance was the either the deciding factor or a positive influence in choosing their current job.  And 56% said that employer-sponsored health coverage is a key factor in deciding to stay in their current job.

  • Retirement

The most common type of retirement benefits is the 401(k) plan.  This allows employees to deduct a certain percentage of each paycheck to put towards retirement savings.  Some businesses choose to match the employee’s deduction or up to a certain percentage.

  • Disability

Employers can offer short -term disability (STD) or long-term disability (LTD) insurance to their employees.  If an insured employee is injured or has a lengthy illness, the benefit pays them during the period of time they are unable to work.  STD pays a portion of an employee’s salary if temporarily become sick or are unable to work.  LTD payments are paid to employees who have a permanent illness or injury preventing them from performing their duties.

  • Life Insurance

Life insurance and accidental death & dismemberment insurance (AD&D) are important as employees look to the future and want reassurance in protecting their families.

Employers should also consider some perks that have become increasingly sought after.  Perks are something that is in addition to the employee’s salary and benefits package that may sway an employee to value one employer over another.  Some of the most valued perks in 2021 are:

  • Mental Health Resources

Wellbeing and mental health provisions have taken on a new significance in the last 12 months.  Employers can offer an Employee Assistance Program (EAP) which helps employees to solve problems – whether those relate to finances or other non-work stresses. But employers are also offering more comprehensive mental health services such as counseling or therapy.  48% of employees indicated they had experienced high levels of stress over the last year and are looking for support for stress, burnout, and other mental health issues.

  • Flexibility/Remote Work Options

Remote work and flexibility have always been popular among employees but their importance soared in light of the pandemic.  Flexibility has been a key factor in providing for employees who have had changes in their life such as caring for a chronically ill loved one or those who suddenly had virtual school for their children.  In fact, 76% of workers said they would be more willing to stay with their current employer if they could work flexible hours.

  • Paid Time Off

This past year has served as a reminder that employee’s lives don’t just revolve around work.  With pets and children crashing our Zoom calls, and other responsibilities – including eldercare and childcare – on many worker’s minds, it’s evident that employees have other responsibilities and priorities that distract us from work.  During the pandemic, one in four women considered leaving the workforce or scaled back their work role because of added family caregiving pressures.

Many employees don’t understand the benefits they chose during open enrollment – which means some employees may be looking for a new job for benefits or perks they already have!  Now more than ever, it is critical for employers to start communicating early about open enrollment.  Getting the word out about open enrollment and available benefits will help employees weigh the advantages of guaranteed perks and benefits with searching for a new job.  Giving employees more time to understand their benefits is crucial to employee retention and contentment.

 

End of Year Healthcare

End of Year Healthcare

As the weather turns cooler and shopping centers get busier, it’s easy to surmise that it’s nearing the end of the year. Are we all ready for 2020 to be over?! Yes, please! Since we are closing in on 2021, it’s time for you to maximize your healthcare plan by taking advantage of end-of-year healthcare benefits.

HAVE YOU MET YOUR DEDUCTIBLE YET?

Before you continue reading, look over your insurance plan details and check your deductible amount. Then, check with your HR advisor and see where you are with your benefits per their records and the insurance company records to ensure you have all the information you need regarding these details. Now that you have all your ducks in a row, let’s look at some ways to make sure you are maximizing your healthcare benefits before year-end.

THINGS TO DO LIST

  • Refill prescriptions—maybe get 90-day supplies so they last beyond the start of the new year
  • Schedule lab work
  • Schedule imaging
  • Visit the dermatologist
  • Visit the optometrist—get new glasses or contact lenses
  • Schedule preventive screenings like:
    • Endoscopy
    • Colonoscopy
    • Prostate cancer
    • Lung cancer
  • Schedule elective surgeries like:
    • Hysterectomy
    • Gallbladder
    • Joint replacement
    • Weight loss
    • Thyroid
    • Eye
    • Back
  • Go to physical therapy for an injury
  • Visit your PCP for preventive care
  • Visit the dentist

THINGS TO CONSIDER

Before you go whole-hog on scheduling these appointments, you need to consider some things first.

  • Think about the additional costs associated with procedures like physical therapy post-surgery. You should calculate the cost of having the surgery this calendar year and starting PT after the new year begins and your deductible resets versus doing everything next year.
  • Many dental plans have yearly maximums so it may be better to split up some dental procedures between this year and next.
  • Make sure you stay in your network when you schedule these appointments or else your insurance coverage won’t be as robust as you thought.
  • Use your FSA money before the end of the year because these funds are “use it or lose it.”
    • The IRS does give you a grace period of 2 ½ months to spend your money

BONUS TIPS

As a couple bonus tips:

  • Check your plan’s terms about coinsurance so you know if this will come into play even after meeting your deductible.
  • Increase your HSA contributions to max out your account before the end of the year. The IRS, again, gives you some extra time in the following year to keep contributing to the prior year’s account. But, not maxing out your contribution amount means that you aren’t reaping the benefits of this tax-free money.

Making sure you are fully utilizing your healthcare plan at the end of the year is a smart move for every healthcare consumer. Begin crossing things off this “To Do List” today!

End of Year Healthcare

End of Year Healthcare

As the weather turns cooler and shopping centers get busier, it’s easy to surmise that it’s nearing the end of the year. Are we all ready for 2020 to be over?! Yes, please! Since we are closing in on 2021, it’s time for you to maximize your healthcare plan by taking advantage of end-of-year healthcare benefits.
HAVE YOU MET YOUR DEDUCTIBLE YET?
Before you continue reading, look over your insurance plan details and check your deductible amount. Then, check with your HR advisor and see where you are with your benefits per their records and the insurance company records to ensure you have all the information you need regarding these details. Now that you have all your ducks in a row, let’s look at some ways to make sure you are maximizing your healthcare benefits before year-end.
THINGS TO DO LIST

  • Refill prescriptions—maybe get 90-day supplies so they last beyond the start of the new year
  • Schedule lab work
  • Schedule imaging
  • Visit the dermatologist
  • Visit the optometrist—get new glasses or contact lenses
  • Schedule preventive screenings like:
    • Endoscopy
    • Colonoscopy
    • Prostate cancer
    • Lung cancer
  • Schedule elective surgeries like:
    • Hysterectomy
    • Gallbladder
    • Joint replacement
    • Weight loss
    • Thyroid
    • Eye
    • Back
  • Go to physical therapy for an injury
  • Visit your PCP for preventive care
  • Visit the dentist

THINGS TO CONSIDER
Before you go whole-hog on scheduling these appointments, you need to consider some things first.

  • Think about the additional costs associated with procedures like physical therapy post-surgery. You should calculate the cost of having the surgery this calendar year and starting PT after the new year begins and your deductible resets versus doing everything next year.
  • Many dental plans have yearly maximums so it may be better to split up some dental procedures between this year and next.
  • Make sure you stay in your network when you schedule these appointments or else your insurance coverage won’t be as robust as you thought.
  • Use your FSA money before the end of the year because these funds are “use it or lose it.”
    • The IRS does give you a grace period of 2 ½ months to spend your money

BONUS TIPS
As a couple bonus tips:

  • Check your plan’s terms about coinsurance so you know if this will come into play even after meeting your deductible.
  • Increase your HSA contributions to max out your account before the end of the year. The IRS, again, gives you some extra time in the following year to keep contributing to the prior year’s account. But, not maxing out your contribution amount means that you aren’t reaping the benefits of this tax-free money.

Making sure you are fully utilizing your healthcare plan at the end of the year is a smart move for every healthcare consumer. Begin crossing things off this “To Do List” today!