Educating Employees on Increasing Healthcare Costs

Educating Employees on Increasing Healthcare Costs

Health care costs in the United States continue to rise, increasing pressure on both employers and employees. Organizations that provide health benefits must balance growing expenses with transparency and trust from their workforce. Clear, compassionate communication is key to helping employees understand and navigate these rising costs. Consider these strategies:

  • Craft messaging that is clear, concise, and easy to grasp. Explain why costs are increasing and what the organization is doing to manage them, highlighting any positive changes such as broader coverage for specialty drugs or added wellness benefits.
  • Educate employees about cost drivers and how to use plans effectively. Share practical guidance on reducing unnecessary expenses and appreciating the value of their benefits. Helpful resources include cost comparison tools and provider directories.
  • Highlight cost-containment efforts. Demonstrate concrete actions like negotiating with providers, using reference-based pricing, expanding telehealth options, or investing in wellness programs to reassure employees that benefits are being protected.
  • Provide real-world examples. Illustrate how a new high-cost medication can affect premiums or why rising mental health utilization, though beneficial, can increase costs.
  • Explain macroeconomic factors. Help employees see the broader context by noting that these trends are not unique to your organization. It is vital for employees to know that rising costs aren’t an internal failure, but a national trend. Briefly explain the external factors driving the market, including:
    • General inflation and rising labor costs in the medical field.
    • Medical breakthroughs in diagnostics and therapeutics that come with high price tags.
    • Industry consolidation among hospitals and provider groups.

Employers have a unique opportunity to act as a partner in their employees’ health journeys. By being open about the “how” and “why” of health care costs, you build a culture of resilience and mutual respect.

Taking Charge: A Guide to Health Literacy

Taking Charge: A Guide to Health Literacy

Building your health care literacy is one of the most powerful ways to take control of your well-being. Health literacy refers to your ability to locate, understand, and apply health information when making decisions about your care. Whether it’s interpreting medical terms or navigating complicated insurance options, strong health literacy can ease stress, prevent confusion, and lead to better health outcomes.

Strategies to Enhance Your Health Literacy

Use these practical tips to become a more proactive participant in your healthcare:

  • Prepare for Appointments: Before your visit, list the specific concerns or questions you want to address. During the appointment, take notes so you don’t forget the provider’s advice.
  • Don’t Settle for Confusion: If a medical term or instruction is unclear, ask your provider to explain it in simpler language. It is their job to ensure you understand your care plan.
  • Request Visual Aids: Many providers offer instructional videos, diagrams, or brochures. These can be much easier to digest than verbal instructions alone.
  • Use the Buddy System: Bringing a trusted friend or family member to your appointment can provide emotional support and a second set of ears to catch details you might miss.
  • Stay Educated: Participate in local health fairs, webinars, or community workshops. These are often free and offer interactive ways to learn from experts.
  • Verify Information Sources: Be cautious with health advice from social media or general internet searches. Always verify what you read with a professional to ensure the information is accurate and safe for your specific needs.
  • Leverage Technology: Utilize patient portals and reputable health apps to track your medications, view test results, and manage your appointments.
  • Join Community Programs: Look for local health initiatives that offer culturally relevant materials and peer support.

Health literacy isn’t about becoming a doctor; it’s about having the confidence to ask the right questions and use the tools available to you.

Compliance Guide: New 2026 Rules for HSA Expansion

Compliance Guide: New 2026 Rules for HSA Expansion

The One Big Beautiful Bill Act (OBBBA) was signed into law on July 4, 2025, introducing significant updates to Health Savings Accounts (HSAs). Following this, the IRS released Notice 2026-5 to provide specific guidance on how these changes expand HSA eligibility and usage.

The OBBBA broadens HSA availability through the following key provisions:

1. Permanent Telehealth Flexibility

The ability to receive telehealth and other remote care services before reaching the High Deductible Health Plan (HDHP) deductible has been made permanent. This ensures that individuals can access remote care without losing their HSA eligibility. This extension is effective for all plan years beginning after December 31, 2024.

2. Integration with Direct Primary Care (DPC)

The new law officially recognizes Direct Primary Care (DPC) arrangements as compatible with HSAs.

  • Individuals in these arrangements can now contribute to an HSA.
  • Periodic DPC fees are now classified as qualified medical expenses, meaning they can be paid for using tax-free HSA funds.

3. Expanded Plan Compatibility

Bronze and catastrophic plans offered through the ACA Exchange are now designated as HSA-compatible. This change applies regardless of whether these specific plans meet the traditional IRS requirements for an HDHP, significantly increasing the number of Americans eligible to open and fund an HSA.

Strategic Outlook for Employers

While some provisions are currently active, the majority of the OBBBA’s employee benefit changes will take full effect in 2026. Employers are encouraged to review these regulatory updates immediately to ensure benefit packages remain compliant and optimized for the coming year.

2026 Medical Cost Outlook

2026 Medical Cost Outlook

PwC’s latest annual analysis forecasts that group health insurance costs will increase by 8.5% in 2026—the third straight year at this elevated trend. This sustained rise means health care expenses are now similar to those seen 15 years ago, after a brief dip post-pandemic.

Researchers gathered data from actuaries at 24 major U.S. health plans, covering more than 125 million employer-sponsored members and 12 million ACA marketplace members. The “medical cost trend” refers to the expected annual increase in health plan spending.

Key factors driving this growth include:

Hospital expenses: Wages for healthcare workers, supply prices, and rising operational costs all contribute. Many hospitals are intensifying revenue cycle management activities, increasing inpatient admissions, and pushing more costs onto commercial health plans.
Prescription drugs: Spending is up, notably driven by new therapeutics such as GLP-1 medications for chronic illnesses and rare genetic conditions. Drug spending soared by $50billion in 2024, with GLP-1s poised for further approvals.
Behavioral health services: Inpatient behavioral health claims jumped nearly 80%, and outpatient claims rose almost 40%. One in three actuarial leaders cited behavioral health as a top driver of rising costs, projecting a 10%-20% trend for this segment in 2026.
Offsetting factors, though limited in impact, include:

Biosimilars: For the third straight year, biosimilar drugs are cited as a leading cost deflator. Their adoption continues to grow and may help moderate spending.
Care management: Health plans are finding success with cost management strategies, such as utilization management, pharmacy oversight, and AI-powered claims review—tools that could dampen the medical cost trend.
The report also highlights upcoming federal policy changes, like the One Big Beautiful Bill (OBBB) Act, which may bring more cost pressure through adjustments to Medicaid eligibility, lapsing ACA subsidies, and proposed tariffs on imported pharmaceuticals.

Ultimately, industry analysts anticipate medical costs will keep climbing into 2026 and likely beyond, forcing employers to pursue affordability strategies while managing the growing burden of health coverage costs.

Benefits 101: A Guide to PPO Plans

Benefits 101: A Guide to PPO Plans

When navigating the world of health insurance, you will likely encounter the term PPO (Preferred Provider Organization). A PPO plan – whether medical or dental – is about balancing the cost and convenience of care.  With a PPO plan, you get the flexibility to see a wide range of doctors. You’ll save money by staying within the plan’s network of preferred providers, but you can still choose to go out of network and receive partial coverage.  Unlike some other plans, a PPO allows you to see specialists without a referral.

How a PPO Works

A PPO plan functions much like other health insurance plans, but with a key difference in how it handles providers. The plan pays its contracted providers a set, pre-negotiated rate for services. Because of this arrangement, you pay less in cost-sharing—such as copays or coinsurance—when you receive care from an in-network provider.

While PPO plans offer the flexibility to see out-of-network providers, your costs will be significantly higher. You will likely pay more and may need to submit an insurance claim yourself. It’s also important to note that most PPO plans have a separate out-of-network deductible that you must meet before your plan benefits will begin to cover those costs.

Key Advantages of a PPO Plan

PPO plans are often chosen for their flexibility and convenience. Key benefits include:

  • No Referrals Needed: You do not need a referral from a primary care provider to see a specialist. You have the freedom to schedule an appointment with any in-network specialist at any time.’
  • Out-of-Network Coverage: You can choose to see providers outside of the plan’s network, which is particularly beneficial for those who travel frequently or live in different states.
  • Large Provider Networks: Many PPO plans have a broad, nationwide provider network, offering a wide range of choices for care.
  • No PCP Requirement: Unlike some other plan types, you are not required to choose a primary care provider(PCP).

PPO vs. HMO: The Main Differences

The primary difference between a PPO and an HMO (Health Maintenance Organization) plan lies in their approach to networks and referrals.

An HMO plan typically provides coverage only for services received from providers within its network, except in emergency situations. You are also required to choose a primary care provider and obtain a referral to see a specialist. HMO plans often come with lower premiums, but they offer less flexibility.

A PPO plan, on the other hand, gives you greater freedom. You can see specialists without a referral and have coverage for out-of-network care (albeit at a higher cost). While premiums are generally higher for a PPO, the added flexibility can be a major advantage for those who prioritize choice in their healthcare.

Ultimately, choosing the right health and dental plan depends on your individual needs and priorities. By understanding the core principles of a Preferred Provider Organization, you can make a more informed decision that aligns with your lifestyle and ensure you get the most value from your benefits.

Navigating Your Health Plan: A Guide to Your Explanation of Benefits (EOB)

Navigating Your Health Plan: A Guide to Your Explanation of Benefits (EOB)

Ever found a confusing document in your mailbox after a doctor’s visit, wondering if it’s a bill, especially with an “amount you owe” at the bottom? You’re not alone! That document is most likely an Explanation of Benefits (EOB) from your health insurance company. It’s crucial to remember: an EOB is NOT a bill.

Think of your EOB as a detailed receipt or a comprehensive financial statement from your insurance provider. It breaks down the services you received, how much your healthcare provider charged, how much your health plan covered, and any portion you’re responsible for paying. It’s an essential tool for transparency and helps ensure accuracy in your medical billing.

How EOBs Work

The process generally follows these steps:

  1. Provider Bills Your Insurer: After your medical service, your healthcare provider submits a claim to your insurance company.
  2. Insurer Processes and Sends EOB: Your insurance company processes the claim, determines coverage based on your plan, and then sends the EOB to you.
  3. Bill Arrives Separately: You will receive a separate bill from your healthcare provider for the amount you owe after you’ve received and reviewed your EOB. It’s a good practice to wait for your EOB before paying any medical bill to compare the two documents.

What Information Will You Find on an EOB?

While the exact format can vary, most EOBs include similar key sections:

  • Account Summary: This lists basic details like the patient’s name, the date(s) of service, and a unique claim number.
  • Claim Details: This section provides a breakdown of the specific services you received, including procedure codes, the dates services were provided, and the healthcare provider’s name.
  • Amounts Billed & Covered: This crucial part details:
    • The total amount your provider charged for each service.
    • The amount your health plan paid or approved.
    • Any discounts or adjustments negotiated by your insurance company.
    • The reason if any portion of the service was not covered (e.g., “not a covered service,” “deductible not met”).
    • Your estimated patient responsibility, which is the “amount you owe.”

Remember, insurance rarely covers 100% of costs. Your out-of-pocket expenses will depend on your specific plan’s structure, including:

  • Deductible: The amount you must pay for covered healthcare services before your insurance plan begins to pay.
  • Copay: A fixed amount you pay for a covered healthcare service, like a doctor’s visit or prescription, usually paid at the time of service.
  • Coinsurance: Your share of the costs of a healthcare service, calculated as a percentage (e.g., 20%) of the allowed amount for the service after you’ve met your deductible.

Why Your EOB is So Important

Regularly reviewing your EOB offers several critical benefits:

  • Catching Errors: Medical billing errors can occur. Your EOB acts as a window into your medical billing history, allowing you to cross-reference the services listed against what you actually received. You can verify that procedures and diagnoses are coded correctly, potentially saving you money.
  • Understanding Your Plan: EOBs provide transparency in the often-complicated world of healthcare finances. By understanding what your plan covers and why certain amounts are or aren’t paid, you gain a clearer picture of how your health insurance truly works.
  • Financial Control: Knowing what an EOB is and understanding its contents empowers you to stay in control of your healthcare expenses, ensuring you maximize your benefits and only pay what you genuinely owe.

While an EOB might seem intimidating at first glance, taking the time to understand this document is a vital step in becoming a more informed and empowered healthcare consumer. It’s your financial roadmap to navigating your health plan effectively!