Revealed – Survey Responses about Employee Wellness and Benefits

Revealed – Survey Responses about Employee Wellness and Benefits

The connection between employee wellness and the benefits of the job might seem obvious. But the conversation should be more nuanced than merely a discussion about health insurance, access to mental healthcare like employee assistance programs (EAPs), and well-being apps to reach zen.

Indeed, Human Resources professionals must reconsider their definition of benefits. It must extend to all the pros of working at a company. This includes the compensation and benefits packages but also other benefits like the team vibe, how managers treat employees, the expectations of employees, the ability for work-life balance, etc.

The New Human Resources

Thinking about this link between wellness and benefits is a key differentiator between traditional approaches to HR and the transformational employee-centric approach of the here and now. In the wake of the pandemic and the arrival of Gen Z employees to the workforce, expectations of employment have changed. HR must put emphasis on empathetic leadership, collegiality, and support for the health and wellness of the team for both recruiting and retention purposes.

HR’s Desire to Support Employee Wellness

The will to support employee mental health and wellness is there. Dating back to the State of HR 2022, when HR leaders who responded to the HR Exchange Network survey made employee engagement the top priority, organizations have been clamoring to improve recruiting, engagement, and retention. The foundation for this crusade is focusing on employee wellness. After all, at the heart of these efforts is job satisfaction.

Many HR professionals have great intentions when considering a broader definition of benefits of a job. A whopping 98% of respondents to an HR Exchange Network LinkedIn poll say they consider the impact of schedules, compensation and benefits packages, and other work-life balance issues when supporting employee wellbeing.

Is HR Living Up to Its Ambition?

While most in HR say they want to help employees manage their mental health and wellness, they know employees might not have realized their efforts yet.

More than 75% – an overwhelming majority – of respondents to another HR Exchange Network LinkedIn poll said that the benefits most organizations offer do not truly address the mental health and wellness of employees. In addition, 78% in another poll on LinkedIn said employees were not satisfied with their salary and benefits packages.

Clearly, most in HR have more work to do when it comes to wellness and benefits. The first step would be to evaluate the company’s offerings. In 2022, respondents to the State of HR said the following were the top five benefits to offer or under consideration:

  1. Medical, dental, or vision insurance (55%)
  2. Wellness programs (53%)
  3. EAPs (45%)
  4. Mental health coaching (38%)
  5. Retirement savings (33%)

Worth noting, in the 2023 survey, 20% said they planned to invest in EAPs. In addition, the respondents of that survey shared their top priorities for addressing mental health and wellness:

  1. Creating a supportive environment for employees to talk about mental health concerns (40%)
  2. Implementing policies and procedures that address mental health in the workplace (37%)
  3. Providing accommodations for employees with mental health conditions (34%)
  4. Encouraging employees to take time off or seek medical attention (33%)
  5. Gyms/partnerships/fitness apps/fitness classes (27%)

Next Steps

Transformation requires effort and can be slow. Human Resources realizes that employees expect employers to support their mental health and wellness. Until now, that expectation – if ever met – was simply about offering the right kind of insurance and access to mental healthcare. Now, leaders and managers are meant to be empathetic and able to recognize those in need of help. Frankly, most have not had any sort of training, and it’s probably unfair to expect this of them. HR professionals are honest about the lack of support managers are receiving:

Presumably, the next step is to better train managers to provide mental health and wellness support and ensure the business builds itself around a people-centric culture. Certainly, the top priorities of HR professionals in 2023 suggest that employees are gaining leverage with HR:

  1. Developing and implementing diversity, equity, and inclusion (DEI) initiatives (22%)
  2. Improving employee engagement and retention (21%)
  3. Recruiting and retaining top talent (15%)

In fact, DEI is directly related to wellness at work because those efforts contribute to people feeling as though they are treated fairly and included. Providing that sense of belonging is an essential part of wellness, as is improving engagement and retention. To recruit and keep top talent, employers must continue to care for employees and lead HR with heart.

By Francesca Di Meglio

Orignally Posted on HR Exchange Network

 

 

Benefits 101: Premiums, Deductibles, Copays, and Out-of-Pocket Maximums

Benefits 101: Premiums, Deductibles, Copays, and Out-of-Pocket Maximums

Not understanding benefits terminology is near the top of the list of ways that open enrollment and benefits selection can stress you out.  Open enrollment is coming quickly and soon you will be talking about benefit options. The world of benefits and insurance can be confusing. In-network, out-of-network, deductibles, co-pays and co-insurance? What?

Let us help break it down:

Premium – a monthly payment you make to your health insurance provider- it is the cost of having health insurance coverage.  It’s perhaps the easiest component of a health plan – it’s the equivalent of a sticker price.

Here’s how it works: Coverage itself varies considerably from one health plan to another but in general, the less you pay for your coverage, the more you’re likely to have to pay when you need health care – and vice versa.

Co-insurance – A percentage of a health care cost—such as 20 percent—that the covered employee pays after meeting the deductible.

How it works: Let’s say you’ve paid $1,500 in health care costs and met your deductible.  When you go to the doctor, instead of paying all costs, you and your plan share the cost.  For example, your plan may pay 80% so then your share would be the remaining 20%.

Co-payment – The fixed dollar amount—such as $25 for each doctor visit—that the covered employee pays for medical services or prescriptions.

How it works: After your co-pay, your insurance picks up the rest of the bill for that visit.  Co-pays typically count toward your annual out-of-pocket maximum (but there can be exceptions depending on your plan).  The amount can vary depending on where you go for care, the type of doctor you see, and the type of prescription you are taking.

Deductible – How much you pay before your health insurance coverage kicks in.  Your deductible resets every year.

How it works:  If your plan’s deductible is $1,500, you’ll pay 100% of health care expenses until the bills total $1,500.  After that, you share the cost with your plan by paying co-insurance.

Network – “In-network” refers to doctors and other health providers that are part of the insurer’s preferred network.  Insurers sign contracts and negotiate prices with these in-network providers.  This isn’t the case for “out-of-network” providers.

Here’s why that matters: Expenses you incur for services provided by out-of-network professionals may not be covered or may only be partially covered by your insurance; you will generally have a higher deductible and out-of-pocket limit when you see an out-of-network provider.

Out-of-pocket Maximum (OOPM) – the absolute most you pay in one year for your health care expenses before your insurance covers 100% of the bill.

Here’s how it works: What you pay toward your plan’s deductible, co-insurance and co-pays are all applied to your out-of-pocket max.  If your plan covers more than one person, you will likely have a family out-of-pocket max and an individual out-of-pocket max. That means:

  • When the deductible, co-insurance and co-pays for one person reach the individual maximum, your plan then pays 100% of the expenses for that person.
  • When what you’ve paid toward individual maximums adds up to your family’s out-of-pocket max, your plan will pay 100% of the expenses for everyone on the plan.

Picking health insurance can be a dizzying adventure and making a mistake can be costly since you are generally locked into your health insurance for one year, with very limited exceptions.  But when you understand how open enrollment works and how it impacts your family’s household budget, you can make wise, informed choices.

Benefits 101: What Is Open Enrollment?

Benefits 101: What Is Open Enrollment?

For millions of Americans, the end of the year is open enrollment season – a yearly opportunity to take stock of your health care needs and select the health insurance plan that works best for you.  It is a window of time – typically in the fall – when you can sign up for health insurance, review, assess, and modify your existing benefits.

There are more choices than ever to help you find a plan that will best suit your health needs.  Think of it like planning a trip: you don’t pack a surfboard if you are planning to hike in the mountains.  Likewise, there is a lot to think about when selecting a health plan for the next year.  What does it cost?  Does it include your prescription or preferred doctors?  Understanding health insurance basics and how open enrollment works is essential for making informed choices about your benefits and insurance coverage.

Here’s How Open Enrollment Typically Works:

  • Eligibility: Anyone eligible for health insurance can participate in Open Enrollment. This includes you, your dependents, and individuals looking to buy insurance through the individual marketplace (e.g., through the ACA exchanges)
  • Review Options: During the Open Enrollment period, you have the opportunity to review your current insurance coverage and assess their healthcare needs for the upcoming year. You should consider factors like changes in your health, anticipated medical expenses, and any new coverage options that might be available.
  • Enrollment or Changes: You can use the Open Enrollment period to either enroll in a new insurance plan, make changes to your existing plan, or renew your current coverage. This might involve switching plans, adding or removing dependents, changing coverage levels, or adjusting other plan details.
  • Deadline: Open Enrollment is time sensitive. Once the designated period ends, you generally cannot make changes to your insurance coverage until the next Open Enrollment period unless you experience a qualifying life event (such as marriage, birth of a child, job loss, or relocation), which triggers a Special Enrollment Period.
  • Coverage Start: The new coverage usually begins at the start of the upcoming calendar year, though this can vary depending on the specific insurance plan and enrollment date.

Which Plans Don’t Use Open Enrollment?

  • CHIP (Children’s Health Insurance Program) – CHIP offers low-cost health coverage for children from birth through age 18. CHIP permits enrollment at any time so you can ensure your children have coverage year-round.
  • Medicaid – Medicaid is a joint federal and state program that helps cover medical costs for some people with limited income and resources. Medicaid allows enrollment in health insurance during any time of year, provided you qualify.
  • Short-Term Health Insurance – health insurance plan with a limited duration, typically several months to a year.  These plans are geared toward people who need temporary medical insurance to bridge the gap between longer-term plans.   These plans don’t have enrollment periods because the need for this type of insurance is difficult to predict.

It’s important to note that missing the Open Enrollment period without a qualifying life event can result in being without health insurance coverage until the next Open Enrollment period. To ensure you have the coverage you need, carefully review your options and make any necessary changes during the designated Open Enrollment timeframe.

Health insurance providers are committed to helping all Americans make informed health coverage choices for themselves and their families.  Open Enrollment is a great time to explore the benefits already available to you in your current plan, including discounts and wellness opportunities that can save you money and keep you healthy.

 

Mployer Advisor Names Johnson & Dugan a Winner of ‘Top Employee Benefits Consultant Award’ for 2023

Mployer Advisor Names Johnson & Dugan a Winner of ‘Top Employee Benefits Consultant Award’ for 2023

Redwood City, CA, September 13, 2023 – Mployer Advisor, the leading independent platform for employers to research, review, and evaluate insurance advisors has named Johnson & Dugan Insurance Servies a winner of its third annual “Top Employee Benefits Consultant Awards” for 2023. Mployer Advisor’s Top Employee Benefits Consultant Award Program evaluates brokers based on breadth and depth of experience across employer industries, sizes, insurance products, and employer reviews. We recognize esteemed brokers that demonstrate market-leading competencies and a proven track record of success among employers, insurance providers, and peers.

For 40 years, Johnson & Dugan’s highest priority has been to make it easy for any company to expertly plan and administer employee benefits. Johnson & Dugan prides itself on consistently delivering and maintaining high standards of quality for each and every one of our clients. All of the companies we work with receive superior customer service, regardless of their size or the level of complexity of their employee benefits program, Michael Johnson, CEO.

Our team is proud to recognize this group of 2023 top-rated insurance advisors as part of our third annual Top Employee Benefits Consultant Awards,” said Brian Freeman, the Founder and CEO of Mployer Advisor. “Employer-sponsored healthcare and benefits cover over 150M Americans. Who an employer selects as their benefits advisor has more impact on employee cost and satisfaction with their healthcare than who an employer chooses as the insurance carrier. We have rated these brokerages utilizing sophisticated, industry-first algorithms, and we applaud the winners’ demonstrated commitment to service, quality, and positive employer feedback.”

Mployer Advisor determined the winners of the third annual “Top Employee Benefits Consultant Award” by analyzing each brokerage based on historical data, online reviews, their M Score rating, and demonstrated business experience.

To view a complete list of the 2023 recipients of Mployer Advisor’s “Top Employee Benefits Consult Award,” visit MployerAdvisor.com.

To view Johnson & Dugan’s profile on Mployer Advisor, visit https://mployeradvisor.com/insurance-brokers/california/redwood-city/johnson-dugan-insurance-services-corporation.

About Johnson & Dugan:

Since 1983, Johnson & Dugan’s highest priority has been to make it easy for any company to expertly plan and administer their employee benefits plans.

Unlike other employee benefits consulting firms, J&D does not deliver one-size-fits-all solutions — our team works with each client to deliver the right mix of expertise, products, services and support based on the scope of their needs — with the flexibility necessary to adapt to organizational changes.

About Mployer Advisor:

Mployer Advisor is changing the way employers search, evaluate, and select insurance advisors. The intuitive platform connects employers and employees to great benefits and insurance plans by providing employers with actionable data to easily evaluate and select the best advisor for a company’s specific needs. Most brokerages have a profile on Mployer Advisor, which provides independent ratings of insurance advisors to support employers. Insurance brokers cannot pay to influence their Mployer Advisor rating. Only highly rated brokerages are allowed to advertise on the platform. To learn more about Mployer Advisor, visit https://mployeradvisor.com and follow us on LinkedIn.

Disclaimer: Rankings are dynamic, and this report may not reflect the rankings currently listed on Mployer Advisor’s website. Because Mployer Advisor’s research is ongoing, interested companies that want to join next year’s list are encouraged to claim their free profile on Mployer Advisor.

8 Unique Benefits Employers Are Offering to Attract Talent in Asia-Pacific

8 Unique Benefits Employers Are Offering to Attract Talent in Asia-Pacific

If the so-called Great Resignation taught us anything, it’s that employees are looking for more than just a salary when it comes to their jobs. Employee benefits have a crucial part in enhancing engagement, attracting new employees, and retaining top talent.

Employee benefits refer to any form of compensation that employees receive in addition to their base wages or salaries, such as insurance (medical, dental, life), stock options, and cell phone plans.

During the recent State of HR in Asia-Pacific survey, it became clear that HR professionals are thinking more strategically about the benefits they offer employees. According to the survey, 35.52% of professionals are offering wellness benefits, while 34.15% have implemented employee assistance programs (EAPs). More than a quarter are offering childcare support (25.41%) and 24.04% include mental health coaching.

Nowadays, employee benefits extend far beyond these examples, encompassing a wide range of offerings, including training opportunities and stock options, mental health breaks, and even a few more unusual perks. Here are just a few:

Health Stipends

PwC Australia has always done things differently, including famously abolishing its employee dress code in 2017. The company partnered with health and fitness companies across the continent to offer compelling health and fitness perks to their staff.

“The well-being of our people is critical now, but the focus will continue to grow, and we’ll need to enhance the support provided. Employees are increasingly looking to their employer to provide support in all aspects of their life – we’ll need to continue to evolve our value proposition to meet these needs,” says Catherine Walsh, Head of People and Culture at PwC Australia.

Employee wellness programs are essential perks to offer because they prioritize the well-being and health of employees, leading to numerous benefits for both individuals and organizations. By providing wellness initiatives such as fitness programs, mental health support, healthy lifestyle resources, and stress management techniques, employers demonstrate their commitment to the overall well-being of their workforce. Wellness programs have also been known to reduce absenteeism and burnout.

Power Naps

The power nap system may seem unusual, but it’s commonplace in Japan. Called inemuri (or the principle of sleeping at work) was added as a perk by companies like the construction firm Okuta years ago. Japanese workers are generally hesitant to take time off, work more overtime than other countries, and generally get less sleep. Napping on the job has become commonplace, with several businesses installing special sleep pods for workers. Power naps can be a valuable employee perk due to their positive impact on productivity and well-being.

Offering dedicated spaces or designated break times for power naps recognizes the importance of rest and rejuvenation in maintaining optimal performance. Short periods of sleep have been shown to enhance cognitive function, memory, and creativity, allowing employees to return to their tasks with improved focus and alertness. Power naps can help combat midday fatigue, reducing the likelihood of errors and accidents.

Major Discounts

Australian airline Qantas offers staff generous perks when they are traveling, including 25% off Qantas flights, 10% off hotel bookings, 15% off car rentals, and discounts on airport parking, tours, and cruises. This not only attracts employees who love to travel but gives staff an opportunity to experience traveling with Qantas first-hand. In addition, by extending discounts on various travel-related expenses, Qantas demonstrates its commitment to supporting the travel experiences of its staff, creating a positive work environment, and promoting a culture of work-life balance.

Giving Back

According to a blog post by Salesforce Australia, 93% of employees who engage in pro-bono work feel happier and more purposeful, while 91% believe they are productive and engaged. The survey also found that employees who volunteer are 40% more likely to stay with the company. That’s why Salesforce Australia offers employees seven days off every year to spend volunteering. “It’s a great feeling to know that we’re helping the environment as well as the community. Plus, the benefits for the team were getting to know each other outside of work, building connections, and having fun,” says Angelica Veness, Senior Manager of Solution Engineering at Salesforce.

Sabbaticals

Deloitte Singapore introduced a generous sabbatical policy as part of their Work-Life Integration program.  Audit and Assurance Associate at Deloitte Singapore Clement Chow took a 12-month sabbatical to care for his young son but had previously taken time off (with a paid allowance) to compete as a Team Singapore triathlete.

Deloitte Australia also introduced a program called Career Flex that allows staff to take three months’ unpaid leave to study, refresh, or travel.

Balance and Breaks

Most companies have maternity (and sometimes paternity) leave, family responsibility leave, and study leave on offer for employees who need it, but others are thinking differently about the breaks employees might need. Hime & Company in Japan gave staff two mornings off per year to attend sales as well as “heartbreak vacations” for employees going through breakups several years ago; today, it’s available from businesses in Japan, Germany, and other countries. The policy was popular enough to become part of Japan’s labor laws in 2020.

While those examples might sound unusual, recognizing that employees need time off to spend on personal matters can have a big impact on their well-being, engagement, and overall job satisfaction.

Chinese mega-brand Alibaba provided staff with an extremely generous leave package following a challenging period in the company, including giving employees seven days paid leave to attend family reunions following COVID, ten extra days of leave for new parents, and a once-off twenty days of leave for employees who have worked for the company for ten years or more. This is a true reflection of Alibaba’s company values, which states: “Work is for now, but life is forever. We want our employees to treat life seriously when they work and enjoy work as one enjoys life. We respect the work-life balance decisions of every individual.”

Stock Options

ICICI Bank in India is known for its generous employee benefits, but they’ve recently upped the ante by introducing an ESOP program (employee stock option scheme) for employees. The company allotted equity shares to employees under the ICICI Bank Employees Stock Option Scheme 2000.

Stock options give employees the opportunity to become partial owners of the company. This sense of ownership can foster a stronger connection and alignment between employees and the organization’s goals and performance. When employees have a stake in the company’s success, they are more likely to work towards its growth and profitability.

Four-day Workweek

Whereas some Japanese companies are offering naps on company time in response to their over-commitment to work, others are leaning into compressed work weeks. Panasonic started offering employees the option of taking a four-day workweek. Considering that only 8% of Japanese companies offer more than two guaranteed days of leave a week, it’s a radical policy.

With an extra day off each week, employees have more time for personal activities, hobbies, and spending quality time with family and friends. This improved work-life balance can lead to reduced stress levels, increased job satisfaction, and overall well-being.

While it may seem counterintuitive, many studies and real-world examples have shown that reducing the workweek to four days can actually boost productivity. With a shorter workweek, employees tend to be more focused, motivated, and efficient in completing their tasks. They often prioritize their work, avoid unnecessary distractions, and find innovative ways to increase productivity within the reduced timeframe.

According to recent research, more than three in every four Singaporeans are interested in jobs offering a four-day workweek.

“In mature economies like Singapore, it starts to become about the quality of life and what work means,” says Jaya Dass, MD of Randstad Singapore as reported by CNBC. According to Das, Singaporeans are not willing to sacrifice their personal lives for their careers anymore and find a four-day workweek very appealing.

Being a Standout Employer with Unique Benefits

The APAC region is a diverse and competitive market. Offering unique perks can help organizations stand out as attractive employers, attracting and retaining top talent. With some of these examples, we’ve seen how innovative perks related to work-life balance and well-being can resonate well with the local workforce. By offering interesting employee benefits, you can differentiate yourself, boost employee satisfaction, and gain a competitive edge in the talent market.

By Francesca Di Meglio

Originally posted on HR Exchange Network

Trending Topics: Fertility Benefits

Trending Topics: Fertility Benefits

Did you know that in 2017 the American Medical Association and the World Health Organization recognized infertility as a disease? Approximately 17.5% – roughly one in six couples– are affected by infertility in the U.S.  As societal norms and employee expectations continue to evolve, companies are recognizing the importance of offering comprehensive benefits packages that cater to the needs of their workforce. One area that has gained attention in recent years is fertility benefits. Here’s an overview of emerging fertility benefits and their significance:
  1.  Cover specific treatments under their health plan
  2. Offer to pay a portion of treatment costs as a voluntary benefit
Employee expectations around benefits and workplace support have evolved in step with the growing desire for fertility and family-forming benefits. By offering emerging fertility benefits, employers demonstrate their commitment to supporting employees’ family-building journeys and recognizing the diverse needs of their workforce. These benefits can enhance employee satisfaction, improve work-life balance, and contribute to a more supportive workplace culture.
  • Fertility Treatments Coverage: Fertility treatments, such as in vitro fertilization (IVF) or intrauterine insemination (IUI), can be expensive and may not be covered by traditional health insurance plans. Fertility treatment coverage can help employees overcome financial barriers and access the fertility treatments they need to start or expand their families.
  • Egg Freezing: Egg freezing allows individuals to preserve their eggs for future use. This can be particularly beneficial for employees who want to delay starting a family due to personal or professional reasons.
  • Fertility Preservation: Some medical treatments, such as chemotherapy or radiation therapy, can have a negative impact on fertility. Fertility preservation options, such as freezing embryos or sperm freezing, can help individuals protect their fertility before undergoing such treatments.
  • Adoption Assistance: In addition to fertility treatments, companies are expanding their benefits to include adoption assistance programs. These programs can provide financial support, counseling services, and resources to employees who are going through the adoption process. By offering adoption assistance, employers show their commitment to supporting various pathways to parenthood and promoting inclusivity.
  • Fertility Education and Support: Many employers are going beyond financial coverage and offering educational resources and support for employees navigating fertility challenges. This can include access to fertility experts, educational seminars, counseling services, and fertility wellness programs.
Since fertility coverage is relatively new, fertility benefits can vary greatly. However, essentially there are two options for coverage:
  1.  Cover specific treatments under their health plan
  2. Offer to pay a portion of treatment costs as a voluntary benefit
Employee expectations around benefits and workplace support have evolved in step with the growing desire for fertility and family-forming benefits. By offering emerging fertility benefits, employers demonstrate their commitment to supporting employees’ family-building journeys and recognizing the diverse needs of their workforce. These benefits can enhance employee satisfaction, improve work-life balance, and contribute to a more supportive workplace culture.