Burnout: Biggest Threat to Employee Engagement

Burnout: Biggest Threat to Employee Engagement

The biggest challenge to employee engagement is burnout, according to the more than 400 respondents to the HR Exchange Network State of HR survey. Burnout, with 23% of the vote, was the top concern for motivating employees.

WHAT IS BURNOUT?

Burnout is a psychological syndrome emerging as a prolonged response to chronic interpersonal stressors on the job, according to the National Institutes of Health. The three key dimensions of this response are an overwhelming exhaustion, feelings of cynicism and detachment from the job, and a sense of ineffectiveness and lack of accomplishment.

Knowing this definition of burnout makes the second biggest challenge to employee engagement all the more interesting. In the same State of HR survey, 20% of respondents said the blurring of work and life was the biggest threat to employee engagement.

Clearly, HR professionals are aware that people feel overworked and overburdened by their job. More than 75% of surveyed HR leaders reported an increase in employees identifying as being burned out, which was up from 42% in September 2020, according to a Conference Board survey in 2022.

Although the concept of burnout dates back to the 1970s, the World Health Organization (WHO) only first recognized burnout as an occupational phenomenon in its Revision of the Classification of Diseases in 2019. This led the WHO developing suggestions for workplace well-being, which HR Exchange Network recently outlined for readers.

 WHAT SHOULD HR DO ABOUT BURNOUT?

Judging from the State of HR responses, addressing burnout is vital to any effective employee engagement strategy. The problem is that the same survey showed that HR professionals are concerned about the possibiity of recession, budget cuts, and other consequences requiring they do more with less. This economic downturn makes the workplace ripe for burnout.

Still, prioritizing mental health and wellness is evident in the survey responses, too. While 55% of respondents said medical, dental, and vision insurance was the top benefit being offered or under consideration, wellness programs (53%), employee assistance programs (45%), and mental health coaching (38%) came in second, third, and fourth place on that list.

Also, 22% of respondents to the State of HR survey said retaining top talent was the biggest challenge they faced as they confront the future of work. In other words, keeping people healthy and at the company is of the utmost importance at a time when demographic shifts are causing a labor shortage, companies are laying off some workers, and everyone is grappling with the arrival of advanced artificial intelligence that is transforming the workplace.

Indeed, Human Resources professionals and employers are recognizing that mental health and wellness of employees directly relates to their success, engagement, and retention. As HR creates human-centric organizations that rely on people first to carry out the vision of an organization’s leaders, it must contend with the fact that humans must be healthy to perform to their full potential. While burnout is happening just about everywhere, HR is taking on the burden of fighting it. In fact, it’s a matter of aligning business objectives with talent management.

By Francesca DiMeglio

Originally posted on HR Exchange Network

Fact Sheet for Consumers About the End of the COVID-19 Public Health Emergency

Fact Sheet for Consumers About the End of the COVID-19 Public Health Emergency

The Centers for Medicare & Medicaid Services (CMS) issued a consumer-facing fact sheet to help people know what to expect at the end of the COVID-19 Public Health Emergency (PHE). The Department of Health and Human Services is planning for the federal PHE and the COVID-19 national emergency to expire at the end of the day on May 11, 2023. This will trigger the 60-day countdown to the end of the outbreak period and the end of the tolling period for many plan-related deadlines.

This fact sheet covers COVID-19 vaccines, testing, and treatments; telehealth services; continuing flexibilities for health care professionals; and expanded hospital capacity by providing inpatient care in the patient’s home.

Employee Benefit Trends: What is a Lifestyle Spending Account?

Employee Benefit Trends: What is a Lifestyle Spending Account?

A Lifestyle Spending Account (LSA) offers employers an opportunity to help fund health and wellness costs that a traditional group health plan won’t cover. LSAs are often used as perks to attract and retain quality employees and could be a desirable piece of the employee benefits puzzle.

What Is a Lifestyle Spending Account?

A Lifestyle Spending Account (also called Personal Spending Accounts or Wellness Spending Accounts) is a relatively new employee perk that is designed to encourage spending on wellness activities.  Many employers already offer Health Savings Accounts (HSAs) or Flexible Spending Accounts (FSAs) to help employees save and cover health-related costs but an LSA opens an entirely different type of spending.

In short, LSAs are flexible after-tax funds to support life’s everyday needs. Lifestyle Spending Accounts allow employers to build an account to fund employees’ everyday needs without the burden of managing additional reimbursements. Each employee is unique and a LSA gives the choice to use after-tax funds on expenses that aren’t covered by traditional benefits. With an LSA, employers create the program parameters by defining how much employees will receive and what the funds can be used for.  Typically, these benefits support the physical, mental, emotional and financial health of employees.

As employees demand customized benefits packages and more employers offer LSAs, it’s important for employers to understand the specifics of this spending account and consider if they are a good fit for their organization and employees.

What Are Some Examples of LSAs?

  • Financial Services (Financial Education, Student Loan Repayment)
  • Care Services (Child and Adult Care, Adoption and IVF Services, Pet Care)
  • Physical Health (Gym Memberships and Fitness Equipment)
  • Work from Home Expenses (Office Supplies and Office Equipment)
  • Professional Development (Continuing Education Courses and Conferences)
  • Mental Health Services (Counseling Services, Virtual Therapy)
  • Wellness (Nutrition Counseling)

How Does a LSA Work?

Employers are the decision-makers when determining what expenses are eligible for reimbursement through a Lifestyle Spending Account.  It’s another potential perk that employers can offer to improve their relationship with employees.  Additionally, the emphasis on health and wellness can help the employer foster a healthy workplace culture.

Let’s say that you have a lifestyle spending account with $1,000 in it for the year.  You spend $500 on a gym membership.  When you are reimbursed by your employer for the $500, you’ll have to report that as income at tax time.  Although you pay income taxes on the funds spent, it’s a way for employers to prioritize your wellness.  You’ll only have to pay taxes on your Lifestyle Spending Account if you actually spend the funds.

While many benefits, like health insurance, are seen as reactive perks for when problems arise, LSAs encourage a more proactive approach. By implementing a LSA, you can encourage your employees to focus on all aspects of wellness by giving them the financial means to build healthy habits and offset costs they’ll face along the way.

Remember, LSAs are entirely employer-funded so it does add to the budget.  If you do decide to offer LSAs, it is important to educate your employees on these additional benefits available to them to increase employee utilization. Employers are uniquely positioned to help employees understand the importance of LSAs and how to best spend and boost their overall well-being.

We are, after all, living in the age of personalization.  Everything in our lives, from our Netflix subscriptions to our Spotify playlists is customized to us and our preferences.  Likewise, lifestyle benefits can be designed in a way that addressed the various needs of your diverse workforce.  For example, a working parent can use their monthly allowance on childcare or work from home expenses while a Gen Z employee can use their allowance for paying down student loans or pet care.  LSAs offer the choice and personalization that your diverse, multi-generational workforce needs and wants.

Benefits 101: Vision Insurance

Benefits 101: Vision Insurance

According to WebMD, the eyes are the most highly developed sensory organs in your body. Did you know that more of your brain is dedicated to the sense of sight than to all of the other senses combined? So, it makes sense that you would do all that you can to protect and care for these important organs. Vision insurance can be a great asset as you work keep your eyes healthy.

What is vision insurance?

In a nutshell, vision insurance functions like a discount.  It is an ancillary benefit used to reduce the costs of eye-related care, eye products, and eye surgeries. Group vision plans are typically purchased through employers, associations, or government programs like Medicare or Medicaid.  Plan subscribers usually receive free eye care, like annual eye exams, and a fixed discount on eye wear in exchange for a monthly premium. Typically, vision insurance is a separate policy from your health insurance.

What are the benefits of having vision coverage?

Because your eyes are the most complex sensory organ in your body, it is important to keep them healthy. Vision coverage allows you to have annual eye exams. At these exams, the optometrist determines if you need corrective contact lenses or glasses to improve your eyesight. Vision plans vary but typically you can get a new pair of glasses or contact lenses every 12 months.

Eyes aren’t just the window to your soul – they also offer a glimpse into your health. A little known fact is that during a comprehensive eye exam, your doctor is able to evaluate the health of the blood vessels in your retina.  This is a good indicator of the health of your blood vessels in the rest of your body.  These exams can even detect hidden medical conditions like brain tumors, diabetes, high cholesterol, high blood pressure, or even cancer.

What does vision insurance cover?

When it comes to the cost of your glasses, you need to understand that there is a difference between lenses and frames.  Usually, standard lenses are covered 100% but if you want any added features like reflective coatings, anti-scratch resistance, or anti-glare coatings, you would be responsible for the additional cost.  For frames, your insurance provider will give you an allowance.  Let’s say that they will give you a $130 allowance.  If you pick a pair of frames that costs $200, you are responsible for the difference.  Contact lenses are also covered but usually in lieu of frames.  In other words, you need to pick one or the other.

Very few vision plans cover elective surgeries such as Lasik surgery or Photorefractive Keratectomy (PRK), but oftentimes your insurance provider may provide you a discount for those services.  Also, if you take part in a Flexible Spending Account (FSA) or Health Savings Account (HSA), you can use those funds to cover expenses not covered by your vision plan.

As with other types of health insurance, vision insurance works with a network of doctors to provide discounted prices.  So, you want to make sure that your eye care practitioner is in your network to get the most savings.   Typically, out-of-network benefits aren’t very good.

Vision insurance plays a huge part in keeping your eyes healthy. Through regular eye exams, not only are your eyes evaluated, but the health of the rest of your body is too. By scheduling eye exams, you are also able to obtain corrective eye wear that allow you to see clearer and without eye strain. Healthy vision is a benefit you don’t want to lose!

Compliance Recap – March 2023

Compliance Recap – March 2023

IRS RELEASES 2024 EMPLOYER SHARED RESPONSIBILITY PROVISION PENALTIES

The dollar amount used to calculate the employer shared responsibility provision penalties (ESRP) has been provided for 2024.

As background, the penalties can be assessed under Code § 4980H(a) if an applicable large employer (ALE) fails to offer minimum essential coverage to the required number of full-time employees (and their dependents) through a qualified group health plan for any month.

Additionally, ALEs may be subject to a Code § 4980H(b) penalty if they offer minimum essential coverage to the required number of full-time employees, but the offered coverage is not affordable or does not provide minimum value.

The adjusted penalty amount per full-time employee for non-compliance occurring in the 2024 calendar year will be $2,970 under Code § 4980H(a) and $4,460 under Code §4980H(b).

GUIDANCE ON GAG CLAUSE PROHIBITION FOR HEALTH PLAN AGREEMENTS

Additional guidance was issued by the Department of Labor (DOL), the Department of Health and Human Services (HHS), and the Internal Revenue Service (IRS) (the “Agencies”) on the gag clause provision of the Consolidated Appropriations Act of 2021 (CAA). The guidance addresses questions from stakeholders to help people understand the law and promote compliance. The FAQs speak to the CAA’s annual attestation, prohibiting group health plans from preventing specific disclosures regarding provider cost or quality-of-care information as well as a gag clause prohibition. This prohibition specifically applies to agreements between group health plans or insurers and providers, third-party administrators (TPAs), or other service providers. Further, the FAQs explained that a gag clause is a “contractual term that directly or indirectly restricts specific data and information that a plan or issuer can make available to another party.”

Health plans, insurers, and other health plan vendors must attest to their compliance with the gag clause prohibition annually, beginning no later than December 31, 2023, with subsequent attestations due each December 31. Visit the Centers for Medicare and Medicaid Services (CMS) website for instructions, a user manual, and reporting template. Plans and issuers should submit an annual attestation of compliance at https://hios.cms.gov/HIOS-GCPCA-UI.

CMS FACT SHEET PROVIDES FACT SHEET FOR CONSUMERS ABOUT END OF COVID-19 PUBLIC HEALTH EMERGENCY

The Centers for Medicare & Medicaid Services (CMS) issued a consumer-facing fact sheet to help individuals know what to expect at the end of the COVID-19 Public Health Emergency (PHE). The Department of Health and Human Services is planning for the federal PHE and the COVID-19 national emergency to expire at the end of the day on May 11, 2023. This will trigger the 60-day countdown to the end of the outbreak period and the end of the tolling period for many plan-related deadlines.

This fact sheet covers COVID-19 vaccines, testing, and treatments; telehealth services; continuing flexibilities for health care professionals; and expanded hospital capacity by providing inpatient care in a patient’s home.

IRS ISSUES FAQS ON NUTRITION, WELLNESS, AND GENERAL HEALTH EXPENSES

The IRS has provided FAQs to explain how health flexible spending arrangement (FSAs), health reimbursement arrangements (HRAs) and health savings accounts (HSAs) can be used to pay for or reimburse eligible medical expenses related to nutrition, wellness, and general health under Internal Revenue Code Section 213.

Medical expenses are defined as the costs of diagnosis, cure, mitigation, treatment, or prevention of disease, and for the purpose of affecting any part or function of the body and must be primarily to alleviate or prevent a physical or mental disability or illness. Not included are expenses that are merely beneficial to general health.

IRS TO REQUIRE ELECTRONIC FILING FOR MOST EMPLOYER RETURNS STARTING IN 2024

final rule issued by the IRS addresses a change in the way employers file certain forms. Beginning in 2024, employers will be required to aggregate most information returns, including W-2, 1099, ACA reporting Forms 1094-B/1095-B and Forms 1094-C/1095-C, and Form 5330 (Return of Excise Taxes Related to Employee Benefit Plans) among others. Once aggregated, forms totaling ten or more must be submitted electronically.

Previously, an employer was not required to file electronically unless were filing at least 250 of the same form.

Any corresponding corrected returns must also be filed electronically. Waivers may be available for those facing an undue hardship related to the cost of filing electronically. Applicable penalties will apply for non-electronic filing when electronic filing is required. See the IRS website for information on secure filing of electronic tax information.

QUESTION OF THE MONTH

Q: What is a “gag clause?”

A: In general a “gag clause” is a contractual term that directly or indirectly restricts specific data and information that a plan or issuer can make available to another party. Gag clauses in this context might be found in agreements between a plan or issuer and any of the following parties:

  • a health care provider
  • a network or association of providers
  • a TPA
  • another service provider offering access to a network of providers

 

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This information is general in nature and provided for educational purposes only. It is not intended to provide legal advice. You should not act on this information without consulting legal counsel or other knowledgeable advisors.