by admin | Feb 27, 2023 | Human Resources
Employee engagement is the top priority of respondents to HR Exchange Network’s latest State of HR survey. Obviously, employers are keen to engage employees to increase productivity and retention. However, the economic downturn and inflation is complicating matters, and Human Resources leaders are seeking new ways to reach talent.
Recently, Eric Mochnacz, strategic senior HR leader and Director of Operations at Red Clover, shared his ideas about how to move forward and keep morale up, even in lean times. Here’s what he had to say:
HREN: First of all, do you think employees are going to continue with the leverage that they have? Or is that going to shift again?
EM: We’ve argued that it’s a job seekers market. Job candidates and employees can demand more. I think job seekers are more in the driver’s seat. However, they will probably come to future employers with more reasonable expectations. Recently, I got into it on LinkedIn with an individual who was honest. He said that if you were in talent acquisition, and you were making x amount of dollars, you have to be realistic about what some of these companies are willing to offer you. You may need to take a salary cut.
Obviously, we want people to feel like they are paid their worth. But I think what happened – and this is true for many of our clients – is they were getting people stolen from them because these companies were just throwing an exorbitant amount of money to win talent. That’s where a lot of people got burned.
Employees and job seekers will have the opportunity to say, ‘Listen, I still want remote work. I still want flexible scheduling. I think that’s still a good negotiating point for people. I think where employers will get savvier is that they will not throw money at job candidates like they did before. They’re going to be a little more conservative. Job seekers will have more realistic expectations about what they’re going to be able to find. If you’re from Meta or Twitter, when you think about becoming a software engineer at a 10- to 15-person firm, you must realize that they probably cannot afford what Meta and Twitter were able to provide.
However, we tell our tech clients to remind people that they will have a constant stream of customers, so they can offer job security. That’s the difference.
HREN: What are some of the best practices for employee engagement to keep productivity and morale up?
EM: It’s critical that how they communicate from this point on with employees helps them understand their standing in the organization. There’s been a lot of hot takes, and I’ve participated in some about how Elon Musk handled Twitter versus how Mark Zuckerberg handled Facebook.
If the company ultimately believes that the decisions they make will right set the organization, and they don’t think they’re going to need to make any layoffs in the near future, HR should say, ‘Listen, this was why we did X, Y, and Z. We think we will be successful in addressing the problem. We are relatively confident that we won’t need to do another round of layoffs.’ Again, nothing is ever guaranteed. I also think it probably requires HR leaders to get a little more face time with employees.
There’s probably this pervasive feeling of I’m doing more with less, and I’m not going to have the opportunity to find someone to relieve some of the work pressure. So, what are we doing? What’s the company doing? What are we doing to look forward? HR – I hope it’s part of the strategic leadership team – should be able to adequately respond to those questions. They must be able to listen and say, ‘So, you’re saying that you’ve now taken on the work of two other people, because we let them go? The solution to this problem is that we need to show your value. We don’t want to lose you.’
What needs to happen? I think it’s just more intentional communication with the remaining workforce, helping them feel valued, really listening to what they have to say. Then, you must use that to develop strategy into Q1 and Q2. Continue to communicate that effectively. Say, ‘We can’t hire more people now, but if things adjust, we might be able to do so in the next quarter.’
By Francesca Di Meglio
Originally posted on HR Exchange Network
by admin | Feb 13, 2023 | Human Resources
There aren’t rules for how frequently you should update your handbook, but given laws do change, it’s smart to be proactive so you don’t get caught off guard.
An updated employee handbook helps employees understand what’s expected of them, and helps managers ensure company policies are followed.
We’ve identified four reasons to revisit your employee handbook in 2023.
New year, new employee handbook? There aren’t any hard and fast rules that require your handbook to be updated at specific intervals. But instead of assuming it’ll get you through 2023, there are good reasons to treat it like the living document it is.
First, the implementation of updated, clear policies that both employees can understand, and managers apply consistently will help employees feel like they’re being treated fairly.
Next, having a handbook that you know is up to date with current laws (and well understood by managers) can help reduce the likelihood of a claim against your business. Plus, if an employee or former employee does file a claim, a handbook can provide valuable documentation to demonstrate that your business has equitable and compliant workplace policies in place.
Here are 4 policies we think you should pay attention to in 2023:
- Personal Appearance/Grooming (CROWN Acts): Employers with dress codes or appearance policies need to keep an eye out for CROWN Acts, as these laws generally protect traits associated with race, including natural and protective hairstyles. If you have policies that prohibit afros, dreadlocks (a.k.a. locks), or hair past a certain length, they’ll need to be revisited. Even if you aren’t subject to a law that protects natural hairstyles, we recommend removing restrictions that are more likely to affect employees of a particular race, sex, or religion, in order to increase inclusivity.
- EEO (for CROWN acts and many others): Equal Employment Opportunity policies generally list the classes or characteristics that are protected by federal and state law. We see a handful of new state-level protections every year, so employers (especially those operating in multiple states) need to ensure that their EEO policies are up to date.It’s common for employee handbooks to say that they won’t discriminate based on the federally protected classes, and then say, “and any other class protected by state or federal law”. This catch-all is a nice idea, but many employers aren’t aware of all the classes that are protected by federal and state law. As a result, they can be caught off guard – and in a lawsuit – because they simply didn’t know the actions they were taking were considered illegal discrimination.That’s why we recommend including the full list of protected classes in the employee handbook. More knowledge is better. Also, managers have a duty to ensure that employees aren’t harassing one another based on their inclusion in a protected class. And if your managers aren’t aware of the full extent of their responsibilities, they’re going to have a much harder time keeping your workplace in compliance.
- Sick leave policies: State sick leave laws were trending even before the pandemic and that hasn’t let up. Even when we’re not getting brand-new laws, we’re seeing expansions of the existing requirements to cover more situations. Given employees’ heightened awareness of how disease spreads and an increased desire to avoid illness, we recommend revisiting your sick leave policies — even if they aren’t required by law – to ensure that employees are encouraged to stay home when sick.
- State Family and Medical Leave: State family leaves, whether paid or unpaid, are being passed at a steady clip. These usually interact with FMLA as well as benefits offered by the company, so it’s appropriate for employers to have this laid out in their handbook so that both managers and employees know when these leaves apply.
Taking steps to ensure your employee handbook reflects today’s workplace just makes sense. Your company isn’t stagnant, and the regulatory environment in which it operates certainly isn’t standing still. So, whether you review it annually, every six months, or quarterly, be proactive about updating your employee handbook in 2023. You’ll be glad you did.
Originally posted on Mineral
by admin | Dec 26, 2022 | Human Resources
- The pandemic and job market have made it difficult for employers to attract and retain talent, negatively impacting operations and profitability.
- Mineral’s Healthy HR framework shows you what companies with high productivity, morale, and engagement have in common.
- The Healthy HR framework is built on performing well on all four of the following pillars: thoughtful compensation and benefits, good work-life balance, the potential for career growth, and appropriate workload.
- On average, 70% of organizations are researching competitors and looking to improve their compensation packages to attract and keep talent.
These past few years have been anything but “business as usual.” From lockdowns to resignations, new variants and economic uncertainty, companies have been forced to navigate these challenges with no roadmap. While companies had to take their own path, some have faded, others survived, and a few – interestingly – even thrived.
But could account for these differences in outcome? We wanted to do a deep dive to find out.
In February 2022, Mineral surveyed 2,644 senior HR professionals in the United States. We sought to uncover what businesses with high performance during the pandemic had in common with respect to what their HR departments chose to prioritize. Our study indicates that revenue and productivity gains are tied to employee morale. How well a company treats its employees corresponds to its ability to attain business growth. We translated our data into a framework to help businesses like yours unlock the connection between strong employee morale and increased revenue and productivity. We call this framework Healthy HR.
The Healthy HR Framework
Companies that grew in both revenue and productivity had four things in common. These four indicators, which are all tied to employee morale, make up what we call Healthy HR. These indicators are:
- Thoughtful compensation
- Good work-life balance
- Potential for career growth
- Appropriate workload
Based on how well organizations perform in these areas, they are rated as either Weak, Average, or Strong. Weak organizations do not perform well in any category, while Strong businesses do well in all four. Our results found, unsurprisingly, that Strong organizations are most likely to succeed in increasing productivity and revenue even when faced with macro-environment challenges.
But the amount of business value Strong organizations received did may surprise you! Strong organizations saw real, impactful improvements to their bottom line – and in more places than just the bottom line. Our study found that 68% of Strong performers saw an increase in employee morale, despite the challenges of the pandemic. Weak organizations, on the other hand, identified a 13% decrease in employee morale.
Healthy HR doesn’t just happen, however. It requires a culture of investment in HR and proactive efforts.
Here is what our State of HR survey found on how Strong companies perform in the Thoughtful Compensation and Benefits category and how you can imitate their success.
How Strong Healthy HR Companies Package Thoughtful Compensation & Benefits
Pay has always been one of the most important factors for employees. However, salary isn’t the only component of compensation. Health benefits, paid time off, and bonuses also make up the total compensation package. But how are strong Healthy HR companies adjusting their compensation and benefits packages?
We found that roughly 60% of small organizations offer flexible remote and hybrid work options and proactively review market wages to update their compensation. This small business movement is mirrored by over 75% of large organizations doing the same.
Strong companies are broadly putting efforts toward meeting their employees’ compensation and benefits expectations. Our survey found that:
- 76% proactively review market wages and update internal targets
- 75% consider employee quality of life during compensation decisions
- 73% offer very flexible working hours with all employees
- 70% offer flexible remote and hybrid work options
- 64% tailor benefits packages to specific employee situations
Strong Healthy HR organizations are more than 10 times more likely to tailor benefits to specific employee situations than weak organizations. This can include offering adjusted working hours to accommodate family needs or providing additional time off to employees that need it. Employers in this job-seekers market are adjusting to their compensation practices. Is yours keeping pace?
What Your Organization Should Do
Not every organization is able to increase employee compensation or provide new benefits. Sometimes there are budget limitations. At other times, recruiting and staffing could be pain points that limit growth. Further, not every company can take advantage of every benefit (some organizations, like services and restaurants, always require in-house staff). However, proactive steps toward Healthy HR can begin even with small steps.
Whether you’re a growing organization with little to no funds available to alter your compensation or benefits, or need outside the box thinking, here are some ways to enhance your compensation practices:
- Be aware of trending benefits for both your employees, location, and industry
- Consider polling employees on the type of benefits that interest them
- Offer one unique benefit that ties in with your culture and values
- Examples include stipends to support small businesses, allow bereavement periods for the loss of a pet, charge accounts for snacks or coffee at employees’ favorite gas stations, recess time, blue light lens glasses, game tickets, or vouchers for spas and massages
- Establish guidelines around how and when the company discusses pay and benefits with job candidates and employees
- Track utilization rates of your current offered benefits
Another key aspect for helping organizations improve in Healthy HR: focusing on mental health. We found in our research that every Strong organization placed a heightened focus on employees’ mental health. Strong posture companies were 11x more likely to prioritize this and tried to support it through the pillars of Healthy HR – including thoughtful compensation and benefits. From fostering a culture around wellness (71%) to revising procedures to empower managers and supervisors to check in (68%), promoting mental wellness through the compensation pillar could hold the key to elevating your organization’s Healthy HR standing.
The job market and pandemic have forced many companies into a reactive posture. But organizations with Healthy HR showcased their resilience, agility, and endurance. As it’s always a matter of when – not if – the next crisis will impact your organization, our research has revealed that a surefire way to withstand it is by proactively investing in Healthy HR.
By Alexander Lahargoue
Originally posted on Mineral
by admin | Nov 28, 2022 | Human Resources
Human Resources management is always evolving. Over the years, it has become a more prominent part of every business because it is principally responsible for recruiting and retaining the talent that allows the organization to achieve goals and flourish.
No longer merely an administrative department, Human Resources professionals align talent management and hiring decisions with business objectives. They are welcome in the C-suite, and their reach continues to expand beyond overseeing hiring, benefits, and company regulations.
Talent Management
Talent management refers to the strategy of HR. In other words, this role is about recruiting the right talent, getting them onboarded, retaining them, and helping them grow their careers. This is at the core of an HR professional’s duties. However, much goes into the process of finding and retaining top talent. It requires aplomb, creative thinking, and relationship building.
Recruiting and Talent Acquisition
The first step in Human Resources is recruiting and talent acquisition. It is the job of HR professionals to find top talent by looking either internally or externally, conducting interviews and tests, and negotiating compensation and benefits. Creating a positive workplace culture and offering compensation and benefits packages, along with perks, that entice job applicants and win over top talent are among the tasks at hand.
Compensation and Benefits
Obviously, a big part of the work that HR professionals conduct is managing compensation and benefits. This task includes determining the value of different people in different roles and seeking benefits like health insurance, retirement savings, loan forgiveness, paid time off (PTO), sick days, mental health days, and more.
Employee Engagement and Experience
Employee engagement and experience cover a vast array of efforts to ensure people are happy enough at work to stay. Getting employees to focus on work, harness their creative powers, and fulfill their obligations to their teams is a major component of HR’s role.
This task requires demonstrating gratitude, helping bring out the best in employees, and making job satisfaction a priority. It could include hosting the holiday party, taking feedback from employees and responding with corresponding action, or creating an atmosphere fertile for collaboration.
Learning and Development
HR often oversees all training from onboarding and orientation to learning opportunities designed for career growth or skills development. Learning and development has become paramount as organizations make themselves future ready and try to win the war for talent. Many job applicants and employees are looking for employers to help them gain skills and become fit for promotion or more attractive in the job market.
Succession Planning
Creating talent pipelines, both internal and external, is the goal of Human Resources. An important role the department plays in organizations is ensuring consistent leadership without gaps. Succession planning, the strategy for replacing leaders as they leave and creating mentorship and preparation for passing the baton, is vital to any organization’s success.
Diversity, Equity, and Inclusion
In the modern workplace, HR professionals must spearhead efforts to build a diverse team and then ensure these different individuals unite and gain a sense of belonging that fosters collegiality. Included in this role is closing pay and opportunity gaps. The responsibility is great. It may require providing training, communication, and persistence. Keeping the topic front of mind and demonstrating need to leadership are also big parts of DEI efforts.
Mental Health and Wellness
Increasingly employees expect Human Resources to demonstrate empathy and care for individuals by providing access to mental healthcare, helping them relieve stress, and promote better work-life balance through policies and regulations. This task has meant that many HR professionals are educating themselves, considering new benefits for employees, and guiding managers and leaders to connect on a deeper, more personal level with employees.
Expansion of Human Resources Management
Human Resources is no longer an administrative task or an arm of a company’s executives. In the modern workplace, HR professionals are builders of community. They connect with employees, nurture relationships with them, and constantly work to improve the employee experience both to recruit and retain top talent. HR leaders are now essential to the C-suite, and align their talent management efforts with those of the business’ overarching goals.
By Francesca Di Meglio
Originally posted on HR Exchange Network
by admin | Nov 9, 2021 | Human Resources
Theories abound about why workers are leaving their jobs in record numbers in 2021 and thus creating what pundits are calling the Great Resignation. The U.S. Bureau of Labor Statistics reported that 4.3 million Americans quit their jobs in August. These resignations continue to be higher in food service, retail, and education.
One popular opinion was that people quit unexpectedly and did not look for a new job because of the generous unemployment benefits instituted during the pandemic. The claim was that the job market would return back to normal once those benefits were phased out.
Even though the benefits ended over Labor Day weekend, there has been no significant recovery in employment. Twenty states actually stopped the benefits over the summer and have seen no improvement since then either.
So what’s really behind this trend? According to economists and labor market experts, American workers are soul-searching.The Great Resignation is a philosophical reset of work expectations.
What Workers Really Want
Heather Long, an economics correspondent from the Washington Post, spoke with CBS News recently to discuss her reporting on the Great Resignation.
She said some workers are still concerned about COVID-19, yet that fear may be waning with the increase of vaccinations coupled with decreased infections. Many others simply want to change what they’re doing with their lives.
Lower wage workers are protesting over substandard pay and harsh work conditions, but even mid-level workers who earned higher salaries and better benefits are leaving to open their own businesses or pursue their passions.
Long said that the two biggest priorities for Americans are finding something different or more fulfilling, and working for an employer that values both mental health and work-life balance.
What does this mean for companies?
Offering higher salaries to job candidates may seem like an obvious fix to the problem, but be prepared for the needle to barely move as a result. And it’s clear from the last few months that unemployment benefits weren’t holding workers back either.
“The early evidence certainly suggests that the unemployment benefits were not the main reason holding people back from going and seeking work again,” said Long.
Instead, the Great Resignation has proven to be more about personal values and less about economics.
The Great Reassessment of Work in America
In her interview, Long described what’s happening as a” great reassessment of work in America,” and one of the “biggest shakeups of the labor market since World War II.”
It takes a significant or traumatic event like a pandemic or world war to get people questioning their lives and how work fits into it. So much about the workforce changed in the mid-1900s. Americans were still reeling from The Great Depression only a few years before the war that caused unemployment rates to skyrocket to 25%.
The start of the war actually got things moving again. Factories were established to produce weapons and supplies. More Americans, including women who were previously expected to be stay-at-home wives and mothers, went to work to support the effort. A majority of the workforce became permanently industrialized in that decade.
The American workforce was never the same after World War II, and many experts are pointing to a similar shift today in 2021.
Advice for HR Professionals and Companies
Knowing the root causes of “The Great Resignation” will help HR departments and companies truly solve this labor crisis. Money is important. Everyone needs to pay their bills, and it would be nice to have a few extra dollars to take an extra vacation or buy a more expensive car. But don’t make the mistake of thinking it’s all salary that will bring back workers.
Even if some employees return for a higher salary, it will only keep them engaged in the short-term. When they eventually quit again because of burnout, companies will be back to square one.
Younger workers from the Millennial and Gen-Z generations are leading this trend. Besides the money, they want to feel safe and well-compensated. They want to be treated with decency by employers, who care about their mental health and personal downtime.
by Mckenzie Cassidy
Originally posted on HR Exchange Network
