Data Drop: D&I Appetite, Mental Health Struggles and the Expanding Gig Economy

Data Drop: D&I Appetite, Mental Health Struggles and the Expanding Gig Economy

There are certain issues that have taken center stage in the collective conscious when talking about the workplace, the future of work and how the current workforce is faring under the current conditions. Naturally, as those things enter the collective conscious, researchers find themselves asking what exactly holds true and what can we learn from it?

As usual, my inbox is full of the latest studies and surveys being conducted by HR vendors, researchers and employers of all sizes. In today’s data drop, we’re going to take a closer look at how employees view diversity and inclusion efforts, what challenges they’re facing when it comes to mental health and the impact the gig economy is having.

The D&I Appetite

At this point, there should be little doubt around the importance of D&I or DEI in your organization. It’s been well established the impact it has on the bottom line and employer brands, but if you needed more reassurance, the latest study from Boston Consulting Group should hammer it home.

The study asked questions of more than 200,000 employees across 190 countries and the results shouldn’t come as a surprise to anyone who’s been following sentiments around DEI over the last year. Results included the following:

  • More than half (51%) of U.S. respondents said they would exclude a company from their job search if its values and stance on diversity and inclusion (D&I) didn’t match their own beliefs. This number was even higher among respondents 30 years and younger (56%).
  • D&I became more important over the last year across all age groups globally. In the U.S., respondents 30 years and younger (72%) were most likely to agree with this statement compared to all U.S. respondents (63%) and all respondents globally (69%).

It’s a notable sentiment following the release of research by diversity platform Headstart as part of its “Discrimination in American Hiring” report. The findings show that 54% of those seeking a new job in the last two years felt they were frequently discriminated against. That number rose to 66% for Black Americans and 83% for those who identify as gender-diverse. Interestingly, however, 30% of respondents who faced recruitment discrimination would consider reapplying for the same company.

Mental Health Struggles

In June of last year, the Centers for Disease Control and Prevention (CDC) released data which showed that 40% of Americans were struggling with mental health. That number hasn’t decreased as the pandemic has continued and the months that followed included a hectic election and numerous other crises.

A more recent report from The Standard, an Oregon based insurance company, showed that 55% of workers surveyed said that a mental health issue had affected them more since the pandemic began. MetLife’s annual Employee Benefits Trends Study backs this up, with 54% saying mental health has been their biggest concern during the pandemic.

This won’t come as a surprise to HR teams that have been working toward developing mental health support tools for their workforces, but it should also be extended to talent teams as they consider their hiring processes.

Among the unemployed, one in five are or have been treated for depression in the last year. Many suffer from sleep loss and high levels of stress that can impact their ability to search and interview for a new job. Long term unemployment can lead to serious health issues such as obesity and other conditions related to stress and inactive lifestyle.

Expanding Gig Economy

Globally the gig economy has seen a boom as layoffs and needs for flexible scheduling have seen more people around the world adopt gig work than ever before. In the U.S., around 40% of Americans are currently working in gig or contract roles.

Job boards are now seeing a stark rise in contract job postings, with Resume-Library noting a 58% increase in the demand for handyman roles month over month. While many think of rideshare drivers and freelancer graphic artists when they think of gig work, the top five gig postings on the site now include the following:

  • Handyman +58.3%
  • Market Researcher +50%
  • Packer +20.3%
  • Social Media +4.5%
  • Photographer +4.3%

The U.S. is currently the fastest growing freelance market in the world, experiencing a 78% growth in gig positions over the last year, with the UK following behind at 59% and Brazil at 48%.

By David Rice

Originally posted on ThinkHR

9 Books Every HR Pro Should Read in 2020

9 Books Every HR Pro Should Read in 2020


Quarantine leaves us with a healthy chunk of time to reassess and spend time with the ones we love. But as quarantine goes on, the work must go on as well and for HR professionals, that means developing professionally as much as everyone else within the organization.
With all this time on your hands, a nice relaxing read is not only good for your development, but also your health. To help you develop a reading list that can fuel your own growth, we’ve provided a quarantine reading list of the best HR focused books to read in 2020.
Enjoy.

  1. HR on Purpose: Developing Deliberate People Passion by Steve Brown

A well-known thought leader in HR, Brown spends a great deal of time facilitating conversations about the possibilities in HR. In this book, he looks to challenge assumptions and preconceived notions about what HR should be and instead challenges the reader to think of the possibilities and tap into their passion for HR.

  1. HR from the Outside In: Six Competencies for the Future of Human Resources by Dave Ulrich, Jon Younger, Wayne Brockbank and Mike Ulrich

A cast of HR veterans has put together a handbook of competencies that sets the modern HR professional up for a more strategic role within the business. The put forward the argument that one of the most important roles of an HR practitioner is to be a credible activist, both for the employee and for the business as a whole.

  1. Generation Z: A Century in the Making by Corey Seemiller and Megan Grace

When Millennials (Gen Y) hit the workforce it created a shift in expectations of employers, workplace cultures and the way employers think about processes and employee relationships. Now, a new generation is entering the workforce and their lifestyles, expectations and world view are once again different.
To manage the Gen Z demographic effectively, HR leaders need to look at how the way this generation manages money, pursues education, values their relationships and what they want for their careers. This book explores these topics in a way that will help HR teams manage the generational diversity of their teams.

  1. Unleashing the Power of Diversity: How to Open Minds for Good by Bjørn Z. Ekelund

As cultures collide and the nature of work becomes more global, there are differences which could divide teams if we can’t develop a common language and a culture that highlights our common struggles. In this book, the author unveils a step-by-step program for communicating across cultural lines to develop a culture of trust that facilitates greater diversity within the organization and the construction of global teams.

  1. Talent Wins: The New Playbook for Putting People First by Ram Charan, Dominic Barton, and Dennis Carey

Talent planning is changing and requires a new way of doing things. This book uses examples from some of the world’s largest companies all the way down to Silicon Valley startups to show how HR can become the partner the business needs to acquire, develop and manage talent that can meet the technological and analytical demands of the modern workplace.

  1. Feedback (and Other Dirty Words): Why We Fear It and How to Fix It by M. Tamra Chandler and Laura Dowling Grealish

Good, honest feedback can be difficult to take, but as HR leaders, collecting feedback and being able to package it into constructive conversations that fuel employee growth is an art. In this book, the authors take a deeper look at where negative reactions to feedback come from and how to limit negative physical and emotional responses to it. It introduces the three F’s of feedback, (focused, fair and frequent) to help ease the tension that sometimes accompanies these discussions.

  1. Predictive HR Analytics: Mastering the HR Metric by Martin R. Edwards and Kirsten Edwards

Advanced HR metrics can be difficult, but are becoming a necessary part of the modern HR professionals work as employee engagement and experience take center stage. Being able to predict turnover, analyze and forecast diversity and fine tune employee interventions are all key skills discussed in this book. The authors focus on statistical techniques and predictive analytics models that can help improve the HR practitioner’s ability to do those things in an ethical manner.

  1. Talent Keepers: How Top Leaders Engage and Retain Their Best Performers by Christopher Mulligan and Craig Taylor

Through six case studies, the authors of this book reveal how organizations can develop and implement employee engagement plans that use tactics which have shown proven results. Starting from the time a new hire walks through the door to years into their development, this systemic approach will help HR leaders create a culture that retains and nurtures employees to grow within the organization.

  1. Nine Lies About Work: A Freethinking Leader’s Guide to the Real World by Marcus Buckingham and Ashley Goodall

Culture is everything, but there are misconceptions and lies that pervade the workplace and cause dysfunction. That is the central tenet behind this book which seeks to identify those lies and highlight freethinking leaders are able to see through the fog to see the unique nature of their teams and reveal truths about the workplace or what the authors call the real world of work.
Originally posted on HR Exchange Network

What Diversity Looks Like in the Workplace

What Diversity Looks Like in the Workplace

Diversity isn’t just a moral issue.  There is a business case that can be made for promoting diversity and inclusion in the workplace.  From recruitment to mentoring, human resources has a main role in the strategy.

Defining Diversity

What is diversity?  That’s a two pronged answer.  There is inherent diversity.  It involves traits a person is born with… gender, ethnicity, and sexual orientation for instance.  Then there is acquired diversity.  These are traits gained from experience.  For instance, an employee who has worked abroad will be more inclined to appreciate cultural difference.
The Harvard Business Review conducted a study focused on two-dimensional diversity.  A person with 2-D diversity is said to have least three inherent and three acquired diversity traits.  In the study, companies with 2-D diversity out-innovated and out-performed those without it.  Those companies were 45% more likely to report growth over the previous year and 70% more likely to report capturing a new market.

Diversity in Practice

TransUnion continues to focus on diversity and inclusion initiatives and has even made key changes in leadership.  Instead of positions being held by just men, the company has added some women to the ranks.  But it isn’t something that happened overnight and the work continues into 2019.  Debra Wasserman is the Senior Director of Compensation and Benefits at TransUnion.  She said TransUnion used a top-down approach.
“We started with the senior-most leaders and followed it down throughout the organization,” Wasserman said.  “I think to some degree, there needed to be some awareness.  So, we had to get this front and center in front of everyone.”
From there, Wasserman says the company has started looking at pay equity.  She said some states already require this, but they’ve started looking at it as a global issue as well.
“We don’t have all the answers.  We’re just starting to ask questions at this point, but we’re trying to make a move toward a more diverse situation,” Wasserman said.

Impacting Diversity

Diversity and inclusion continues to be one of the dominant topics for HR professionals.  There are some way’s HR can really impact change for their respective companies.
In most companies it can be difficult to get a clear picture of what diversity is like for that particular organization.
To combat this, HR teams should monitor diversity.  This can be done through audits.  This should be done, not only for current employees, but in recruitment practices as well.  This will allow for progress to be measured effectively.
When it comes to diversity, HR should focus on building a diverse workforce through recruitment or development. There are a myriad of ways of doing this.  Some can be through internal or external partnerships.
Like recruitment, mentoring can be internal or external. For instance, some HR professionals work with schools or local youth groups. This helps with fostering talent early and making sure more diverse individuals are aware of the opportunities.
HR teams should understand it is vital to ensure the diversity of your supply chain.  Furthermore, it should reflect your consumer base, but also that there is a business case for supply chain diversity.

In Summation

It is clear HR has a role in diversity.  Companies should start, if they’re not already, thinking about making these changes to recruitment, but they will have to implement them as soon as possible.
That said, these steps can help propel the company onto a positive trajectory.  Even with positive changes in recruitment, other areas such as mentoring, supplier chain diversity and progression and leadership still need to be focused on to ensure companies are aiding ethnic minority progression within their organizations.
By Mason Stevenson
Originally posted on hrexchangenetwork.com