we provide more than answers – we increase your productivity
While many insurance brokers view their role solely as financial analysts and consultants, Johnson & Dugan goes beyond delivering these important functions and plays an active role in the day-to-day process of making your benefits program work efficiently.
In a recent J&D survey, our clients told us that their workload had been decreased by an average of 25% since using Johnson & Dugan and our full spectrum of services, freeing up valuable time to help them work more effectively on the other strategic aspects of their department.
we understand your world first hand.
J&D constantly hones our expertise and employs professionals who know the world of benefits and HR from your point of view.
Many of our staff members have previously held positions in corporate human resource departments. They know that developing, implementing and maintaining a benefits program is a complex and demanding process. And they understand the real-world working environment of a corporate human resources staff, and the relationship of that staff to employees and to senior management.
we’ve built our business around customer service.
J&D believes that offering access to experienced benefits professionals is just part of our role as your benefits partner. Nearly 75% of our staff is dedicated to supporting the day-to-day service needs of our clients.
J&D’s own Corporate Training department ensures that our in-house professionals remain well-versed on all aspects of serving your varying needs, and that they perform this role in a consistent and efficient manner. Professional development drives J&D’s Corporate culture, allowing our staff to keep pace with developing trends in employee benefits and serving all aspects of our client’s needs
our service model is designed to adapt to your evolving needs.
Unlike many benefits service providers, J&D’s service model is not delivered as a bundled, one-size-fits-all solution. We commit to providing only the services needed to accomplish your objectives, and can expand our role as your needs evolve.
We consider ourselves among the pioneers in understanding the strategic impact of a client’s overall HR and benefits needs, and delivering the right mix of solutions and services based on those needs.
we bring together the industry’s leading specialists on your behalf.
Our approach to assessing a client’s needs and assembling a team of in-house and industry partners to meet those needs is one of the cornerstones of our firm.
For more than two decades, J&D has established and maintained a constantly growing network of strategic partners in virtually every area of HR and benefits to complement the depth of services provided by our own benefits professionals. These strategic partners include leading specialists in such areas as HR consulting, international benefits design, strategic employee communications, legal, actuarial services and more.
We believe our ability to assess and provide solutions using teams with proper skill-sets is an innovation in the market and compares favorably to large firms that pitch the “one-stop” shop concept.
we know benefits – and we know your industry.
While J&D has managed to serve the needs of more than 200 companies during our 30+ years in business, we have a unique working knowledge of organizations within such industries as Technology, Life Sciences, Lodging, and companies within the non-profit sector.
We look forward to sharing how we’ve served our clients’ needs based on their particular employee demographics, organizational structure, corporate culture and business model.